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CVS Health

Case Management Analyst

CVS Health

. Facilitate appropriate healthcare outcomes for waiver/LTSS members .

Posted 10/5/2026full-timeRichmond • Virginia • United StatesJuniorMid-Level💰 $21 - $41 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in care coordination and case management for waiver and LTSS members, with a strong focus on behavioral health and human services. Proficient in managing caseloads and meeting contractual requirements while providing education and support to members.

Highest-signal resume keywords
Behavioral Health ExperienceCase ManagementCare CoordinationManaged Care ExperienceLTSS Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Care Management ToolsDischarge PlanningBehavioral HealthSocial ServicesMicrosoft Office Suite
Soft Skills
Interpersonal CommunicationEducation and Support
Certifications & Qualifications
LMHPRN/LPNQMHPLMSWLBSWMSWBSW
Industry Keywords
Waiver MembersLTSSHealthcare OutcomesField VisitsTravel Requirements

About the role

Key responsibilities & impact
  • Facilitate appropriate healthcare outcomes for waiver/LTSS members
  • Provide care coordination, support and education for members using care management tools and resources
  • Manage a full caseload of waiver members
  • Meet with members face to face in the field
  • Complete in-person quarterly visits with members
  • Travel up to 75% of the time to meet with members face to face
  • Meet contractual requirements

Requirements

What you’ll need
  • 2 years’ experience in behavioral health, social services or appropriate related field equivalent to program focus
  • Must reside in Richmond Virginia or Surround Areas
  • Must possess reliable transportation
  • Must be willing and able to travel up to 70% of the time
  • Experience in Microsoft Office Suite
  • Bachelor’s degree or non-licensed master level clinician required, with either degree being in behavioral health or human services
  • Case management and discharge planning experience preferred
  • Managed Care experience preferred
  • LTSS experience preferred
  • Certification in LMHP, RN/LPN, QMHP, LMSW, LBSW, MSW or BSW preferred

Benefits

Comp & perks
  • Mileage is reimbursed per our company expense reimbursement policy
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting physical, emotional, and financial well-being, based on eligibility
  • CVS Health bonus, commission or short-term incentive program in addition to the base pay range