Case Management Analyst

CVS Health

. Build trusted relationships with members through in-person visits .

Posted 10/30/2026full-timeArlington • Virginia • United StatesJuniorMid-Level💰 $21 - $41 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and implementing individualized care plans while collaborating with interdisciplinary teams to ensure high-quality care delivery. Proficient in conducting comprehensive assessments and advocating for member engagement and outcomes within regulatory frameworks.

Highest-signal resume keywords

Behavioral Health ExperienceCase ManagementIndividualized Care PlansRegulatory ComplianceMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical JudgmentCritical ThinkingComprehensive AssessmentsCare Plan DevelopmentMember AdvocacyManaged Care ExperienceDischarge Planning

Soft Skills

Relationship BuildingCollaborationCommunication

Tools & Technologies

Microsoft Office SuiteOutlookExcelTeams

Industry Keywords

Social ServicesHuman ServicesField-Based RoleMember EngagementCommunity Resources

About the role

Key responsibilities & impact

Build trusted relationships with members through in-person visits
Conduct comprehensive assessments using clinical judgment and critical thinking to understand medical, behavioral, and social needs
Develop and implement individualized care plans
Collaborate with providers, community resources, and interdisciplinary teams to ensure coordinated, high-quality care
Connect members to services, supports, and resources aligned with members' goals
Ensure care delivery meets regulatory requirements and Aetna quality standards
Advocate for medical appropriateness while supporting positive member engagement and outcomes
Travel approximately 75% of the time in a field-based role

Requirements

What you’ll need

2+ years of experience in behavioral health, social services, or a related field aligned with program focus
Must reside in Northern Virginia in one of these locations: Arlington, Annandale, Falls Church or Springfield
Must possess reliable transportation
Willingness and ability to travel up to 75% of the time
Demonstrated computer proficiency in Microsoft Office Suite, particularly Outlook, Excel, and Teams
Bachelor's degree or non-licensed master's degree required
Degree in behavioral health or human services strongly preferred
Experience in case management or discharge planning preferred
Managed Care experience preferred

Benefits

Comp & perks

Mileage is reimbursed per our company expense reimbursement policy
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being, based on eligibility
CVS Health bonus, commission or short-term incentive program eligibility