Case Management Analyst – Field

CVS Health

. Telephonically and/or face-to-face assess, plan, implement, and coordinate case management activities with members .

Posted 11/12/2026full-timeWinter Garden • Florida • United StatesJunior💰 $21 - $41 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management and discharge planning, with a focus on evaluating medical needs and coordinating services for members in a behavioral health or long-term care setting. Proficient in managing complex caseloads while effectively communicating and adapting to a fast-paced environment.

Highest-signal resume keywords

Case Management ExperienceBehavioral Health ExperienceManaged Care ExperienceBachelor's Degree in Social WorkComputer Proficiency in Microsoft Office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementDischarge PlanningMedical Needs EvaluationPrior Authorization CoordinationCondition ManagementMedication ReviewCommunity Resource Coordination

Soft Skills

Effective CommunicationMultitaskingPrioritizationAdaptability

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft Outlook

Industry Keywords

Behavioral HealthLong-Term CareWellness FacilitationSupportive ServicesFace-to-Face Assessments

About the role

Key responsibilities & impact

Telephonically and/or face-to-face assess, plan, implement, and coordinate case management activities with members
Evaluate members' medical needs to facilitate overall wellness
Manage a caseload including supportive and medically complex members
Develop proactive courses of action addressing presented issues and enhancing short- and long-term outcomes
Determine appropriate services and supports based on members' health needs
Coordinate prior authorizations, PCP and skilled provider coordination, condition management information, medication reviews, and community resources and supports
Travel 50-75% for face-to-face member visits
Work Monday-Friday, 8:00am-5:00pm

Requirements

What you’ll need

Must reside in Orange County, Florida, specifically the Winter Garden or Apopka area (34784)
Willing and able to travel 50-75% of the time to meet members face to face in Orange County and surrounding areas in Florida
1+ year of experience in behavioral health or a long-term care setting
Computer proficiency in Microsoft Word, Excel, and Outlook
Bachelor's degree required, preferably in social work or a related field
Case management and discharge planning experience
Ability to multitask, prioritize, and effectively adapt to a fast-paced changing environment
Effective verbal and written communication skills
Managed Care experience

Benefits

Comp & perks

Full benefits
Paid holidays
Flexible Monday-Friday working schedule
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
CVS Health bonus, commission or short-term incentive program eligibility