Case Management Analyst – Field

CVS Health

. Manage a full caseload of waiver members .

Posted 10/5/2026full-timePortsmouth • Virginia • United StatesJuniorMid-Level💰 $21 - $41 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in case management and care coordination for waiver and LTSS members, ensuring appropriate healthcare outcomes through effective communication and support. Proficient in utilizing care management tools and maintaining compliance with contractual requirements.

Highest-signal resume keywords

Case Management ExperienceCare CoordinationHealthcare Outcomes FacilitationMicrosoft Office ProficiencyElectronic Health Record Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Case ManagementCare CoordinationHealthcare OutcomesTravel ManagementContract Fulfillment

Soft Skills

CommunicationSupportEducation

Tools & Technologies

Care Management ToolsElectronic Health RecordsMicrosoft Office

Industry Keywords

Waiver MembersLTSSHuman ServicesSociologyRehabilitation CounselingSpecial Education

About the role

Key responsibilities & impact

Manage a full caseload of waiver members
Facilitate appropriate healthcare outcomes for waiver/LTSS members
Provide care coordination, support, and education to members
Use care management tools and resources
Meet with members face-to-face through field-based work
Conduct in-person quarterly visits with members
Travel up to 75% of the time
Fulfill contractual requirements

Requirements

What you’ll need

Must reside in the state of Virginia in the Portsmouth & Chesapeake area
Must possess reliable transportation
Must be willing and able to travel up to 75% of the time
Minimum of two (2) years of case management experience
Microsoft Office and electronic health record experience
Individual with a bachelor’s degree or a non-licensed individual with a master’s degree, with either degree being in a human-services field, including but not limited to sociology, special education, or rehabilitation counseling

Benefits

Comp & perks

Mileage is reimbursed per our company expense reimbursement policy
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources, based on eligibility
CVS Health bonus, commission or short-term incentive program in addition to the base pay range