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CVS Health

Case Manager, Registered Nurse

CVS Health

. Assess, coordinate, and manage care for members with complex medical needs .

Posted 10/16/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $60,522 - $129,615 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Care Management and Utilization Management, with a focus on developing personalized care plans and improving health outcomes for members with complex medical needs. Proficient in clinical judgment, collaboration with multidisciplinary teams, and effective telephonic engagement.

Highest-signal resume keywords
Active RN License5+ Years RN Clinical Practice ExperienceCase Management CertificationCritical Care ExperienceUtilization Management Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Care ManagementUtilization ManagementClinical JudgmentTelephonic Care ManagementHealth CoachingCase ManagementTransplant Nursing ExperienceMicrosoft Office 365EHR Portals AccessTechnical Troubleshooting
Soft Skills
CollaborationCommunicationProblem-SolvingAdaptabilityInterpersonal Skills
Tools & Technologies
VPNEmailCalendar InvitesTeams MessagingVirtual MeetingsMultiple MonitorsSecure Systems
Certifications & Qualifications
Case Management CertificationRN LicenseAssociate Degree in Nursing
Industry Keywords
Complex Medical NeedsHealth OutcomesBarriers to CareInterdisciplinary TeamsHIPAA Compliance

About the role

Key responsibilities & impact
  • Assess, coordinate, and manage care for members with complex medical needs
  • Develop proactive care plans to improve short- and long-term health outcomes
  • Identify clinical, social, and functional barriers impacting care
  • Collaborate with healthcare providers and multidisciplinary teams
  • Apply clinical judgment to utilization and care management decisions
  • Engage members through telephonic care management and health coaching
  • Support members with complex healthcare needs through Case Management and Utilization Management
  • Partner with members, providers, and interdisciplinary teams to develop personalized care plans, improve outcomes, reduce barriers to care, and promote wellness

Requirements

What you’ll need
  • Active, unrestricted Compact RN license in state of residence
  • 5+ years of RN clinical practice experience
  • 2+ years of critical care experience
  • 6+ months of Case Management or Utilization Management experience
  • Ability to work Monday-Friday, 8:00 AM-5:00 PM in local time zone
  • Willingness to obtain additional state RN licenses
  • Associate Degree in Nursing required
  • Case Management Certification (CCM or equivalent) preferred
  • Transplant nursing experience preferred
  • BSN preferred
  • Direct/hardwired internet connection to a modem/router within 7 feet of computer
  • Minimum internet speed of 25 Mbps download and 3 Mbps upload
  • Quiet, secure, private designated home workspace compliant with CVS Health and HIPAA guidelines
  • Ability to work within the state and city where currently residing
  • Comfortable setting up and using multiple monitors and navigating multiple applications
  • Ability to use email, calendar invites, Teams messaging, and virtual meetings
  • Experience with Microsoft Office 365 applications or similar Google Workspace applications
  • Ability to access secure systems such as VPN and EHR portals
  • Ability to follow computer security practices, manage strong passwords, and recognize suspicious emails or links
  • Ability to troubleshoot common technical issues independently
  • Openness to learning new skills as the workplace evolves

Benefits

Comp & perks
  • Company-sponsored multi-state licensure
  • 100% remote work environment
  • No nights, weekends, or holidays currently required
  • Company-provided equipment (keyboard, monitor, computer, headset, etc.)
  • Medical, dental, and vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting physical, emotional, and financial well-being
  • CVS Health bonus, commission or short-term incentive program in addition to base pay