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Case Manager, Registered Nurse
CVS Health. Develop proactive courses of action to address member issues and improve short- and long-term outcomes .
Posted 11/10/2026full-timeRemote • Illinois • United StatesJuniorMid-Level💰 $66,575 - $142,576 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical assessment and case management, utilizing clinical judgment to enhance member wellness and navigate complex health indicators. Proficient in using technology for remote work and maintaining compliance with regulatory standards.
Highest-signal resume keywords
Active Illinois RN Licensure2+ Years Clinical ExperienceCase Management ExperienceCertified Case Manager (CCM)Telephonic Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical AssessmentCase Management ProcessesHolistic AssessmentsRisk Factor ReductionBenefit Plan Evaluation
Soft Skills
Problem SolvingInterpersonal CommunicationCollaboration
Tools & Technologies
Microsoft Office 365Google WorkspaceVPN AccessEHR Portals
Certifications & Qualifications
Certified Case Manager (CCM)Compact RN Licensure
Industry Keywords
HIPAA ComplianceIntegrated CareMember WellnessClinical ToolsTelehealth
About the role
Key responsibilities & impact- Develop proactive courses of action to address member issues and improve short- and long-term outcomes
- Enhance members’ overall wellness through integrated care
- Evaluate member needs and benefit plan eligibility using clinical tools and information/data review
- Facilitate integrative functions and transitions to Aetna programs and plans
- Apply clinical judgment to reduce risk factors and barriers and address complex health and social indicators
- Conduct holistic assessments covering co-morbidities, multiple diagnoses, functionality, work capacity, and restrictions or limitations
- Review prior claims for potential impact on case management and eligibility
- Assess need for referrals to clinical resources
- Consult with supervisors and others to overcome barriers and meet goals and objectives
- Present cases at multidisciplinary case conferences
- Use case management processes in compliance with regulatory and company policies and procedures
- Conduct interviews to engage members and determine health status and needs
- Work remotely from home Monday through Friday, generally 9:00am–5:30pm in the resident’s time zone, with occasional late-shift rotation until 8:00pm EST
- Flex an 8-hour shift between 8:00am and 6:00pm
- No weekends, holiday shifts, or travel currently required
Requirements
What you’ll need- Active Illinois RN licensure required; candidate does not need to live in Illinois
- 2+ years of clinical experience as an RN
- Associate’s degree in nursing minimum required
- Ability to work 40 hours per week
- Direct/hardwired internet connection to a modem/router within 7 feet of the computer
- Minimum internet speed of 25 Mbps download and 3 Mbps upload
- WiFi and satellite internet are not permitted
- Quiet, secure, private designated home workspace compliant with CVS Health and HIPAA guidelines
- Must work within the state and city where currently living
- Must provide workspace furniture, such as a desk or standing desk
- Ability to use multiple monitors and navigate multiple applications
- Ability to use email, calendar invites, Teams messaging, and virtual meetings
- Experience with Microsoft Office 365 applications or similar Google Workspace tools
- Ability to access secure systems such as VPN and EHR portals
- Ability to follow computer security practices, manage strong passwords, and recognize suspicious emails or links
- Ability to troubleshoot common technical issues independently
- Preferred: 1+ years of case management experience
- Preferred: Compact RN licensure or willingness and ability to obtain multiple state RN licensure after hire
- Preferred: Certified Case Manager (CCM) certification
- Preferred: Strong telephonic communication skills
Benefits
Comp & perks- CVS Health bonus, commission or short-term incentive program in addition to base pay
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- Company-provided equipment (keyboard, monitor, computer, headset, etc.)
- Expenses paid by company for obtaining multiple state RN licensure after hire