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CVS Health

Case Manager, Registered Nurse

CVS Health

. Assess members’ health status and care coordination needs .

Posted 10/15/2026full-timeRemote • United StatesMid-LevelSenior💰 $54,095 - $116,760 per yearWebsite

Tech Stack

Tools & technologies
Cyber Security

About the role

Key responsibilities & impact
  • Assess members’ health status and care coordination needs
  • Conduct inpatient review and discharge planning
  • Develop, implement, monitor, and evaluate case management plans
  • Apply data-driven methods to identify members and create individualized case management programs or referrals
  • Conduct comprehensive clinical assessments
  • Evaluate needs and develop approaches based on member needs, benefit plans, and external services
  • Advocate for patients within existing healthcare coverage
  • Promote quality, cost-effective outcomes and suggest operational improvements
  • Identify and escalate quality-of-care issues
  • Provide a high level of customer service
  • Assess health literacy, technology capabilities, and readiness to change
  • Use influencing and motivational interviewing to engage members and promote lifestyle or behavior changes
  • Provide coaching, information, education, and support for independent medical and healthy lifestyle decisions
  • Involve the Medical Director as indicated and close cases when discharge criteria are met
  • Manage multiple priorities in a queue-type setting

Requirements

What you’ll need
  • Active and unrestricted RN license in state of residence
  • Ability to obtain multi-state licensure upon hire
  • 3+ years of acute care experience as an RN
  • 3+ years of experience with Microsoft Suite products
  • Strong problem-solving and clinical decision-making skills
  • Ability to manage sensitive information with professionalism and confidentiality
  • Excellent communication and relationship-building skills
  • Ability to work effectively with diverse patient populations and healthcare teams
  • Minimum of Associate Degree in Nursing required
  • Must be able to start December 14, 2026
  • Must work Monday–Friday between 8:00am–4:30pm in residence time zone, with rotational evening, weekend, and holiday coverage
  • Direct/hardwired internet connection within 7 feet of modem/router
  • Minimum internet speed of 25 Mbps download and 3 Mbps upload
  • WiFi and satellite internet are not permitted
  • Quiet, secure, private designated home workspace compliant with CVS Health and HIPAA guidelines
  • Must work within the state and city where currently residing
  • Ability to use multiple monitors and applications simultaneously
  • Experience with Microsoft Office 365 or similar Google Workspace applications
  • Ability to use secure systems such as VPN and EHR portals
  • Ability to follow computer, password, and cybersecurity practices
  • Ability to troubleshoot common technical issues independently

Benefits

Comp & perks
  • CVS Health bonus, commission or short-term incentive program in addition to base pay
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting physical, emotional, and financial well-being
  • Company-provided equipment (keyboard, monitor, computer, headset, etc.)
  • 100% remote work
  • No travel expected