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CVS Health

Case Manager – Registered Nurse, Compact RN License

CVS Health

. Facilitate delivery of appropriate benefits and healthcare information to determine benefit eligibility .

Posted 11/11/2026full-timeRemote • United StatesMid-LevelSenior💰 $54,095 - $116,760 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in clinical care coordination, case management, and benefit eligibility determination, with a strong focus on member wellness and effective communication in a virtual work environment.

Highest-signal resume keywords
Clinical Practical ExperienceCase Management ExperienceRegistered Nurse LicenseMicrosoft Office 365 ProficiencyAnalytical Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Clinical Care CoordinationBenefit Eligibility DeterminationDischarge PlanningHealth Strategies DevelopmentReturn to Work SupportTechnical Issue ResolutionEHR Portal NavigationMultiple Monitor SetupInternet Connection ManagementHIPAA Compliance
Soft Skills
Effective CommunicationOrganizational SkillsInterpersonal SkillsAbility to Work IndependentlyAnalytical Skills
Tools & Technologies
Microsoft Office 365Google WorkspaceVPNEHR PortalsTeams Messaging
Certifications & Qualifications
Registered Nurse LicenseNational Professional Certification (CRC, CDMS, CRRN, COHN, CCM)
Industry Keywords
Home Health CarePalliative CareMedicare MembersChronic ConditionsWellness Activities

About the role

Key responsibilities & impact
  • Facilitate delivery of appropriate benefits and healthcare information to determine benefit eligibility
  • Promote wellness activities
  • Develop, implement, and support health strategies, tactics, policies, and programs
  • Ensure delivery of benefits
  • Establish overall member wellness and successful, timely return to work
  • Support network management and clinical coverage policies and programs
  • Work with clinical coverage and benefits policies and programs

Requirements

What you’ll need
  • Must be located in the Central Time Zone (CST)
  • 3+ years of clinical practical experience required
  • 2+ years of case management, discharge planning and/or home health care coordination experience
  • Associate's Degree in Nursing (REQUIRED)
  • Active and unrestricted Compact Registered Nurse (RN) License in the state of residence
  • Must have or be able to obtain a direct/hardwired internet connection to a modem/router within 7 feet of the computer
  • Minimum internet speed of 25 Mbps download and 3 Mbps upload
  • WiFi and satellite internet are not permitted
  • Quiet, secure and private designated home virtual work location compliant with CVS Health and HIPAA guidelines
  • Must work within the state and city where currently living
  • Must provide own workspace furniture, such as a desk or standing desk
  • Must obtain required internet speeds and adhere to all Work From Home requirements if hired
  • Comfortable setting up and using multiple monitors and navigating multiple applications simultaneously
  • Ability to communicate via email, calendar invites, Teams messaging, and virtual meetings
  • Experience with Microsoft Office 365 applications or similar Google Workspace applications
  • Ability to log in to secure systems such as VPN and EHR portals
  • Ability to manage strong passwords and recognize suspicious emails or links
  • Ability to resolve common technical issues independently
  • Preferred: diabetes, CHF, CKD, post-acute care, hospice, palliative care, or cardiac experience with Medicare members
  • Preferred: excellent analytical and problem-solving skills
  • Preferred: effective communication, organizational, and interpersonal skills
  • Preferred: ability to work independently
  • Preferred: bilingual
  • Preferred: national professional certification (CRC, CDMS, CRRN, COHN, or CCM)
  • Bachelor's Degree in Nursing (PREFERRED)

Benefits

Comp & perks
  • CVS Health bonus, commission or short-term incentive program in addition to base pay
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting physical, emotional, and financial well-being
  • Company-provided equipment, including keyboard, monitor, computer, and headset
  • Company reimbursement for expenses related to obtaining multi-state RN licenses, if needed