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CVS Health

Case Manager, Registered Nurse

CVS Health

. Assess, plan, implement, and coordinate case management activities telephonically and/or face to face .

Posted 10/6/2026full-timeRemote • United StatesJuniorMid-Level💰 $60,522 - $129,615 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in case management activities, including assessment, planning, and implementation of care strategies to enhance member wellness. Proficient in utilizing clinical judgment and regulatory compliance to address complex health needs and facilitate transitions to care programs.

Highest-signal resume keywords
Active RN Licensure2+ Years Clinical ExperienceCertified Case Manager (CCM)Case Management ProcessesMicrosoft Office 365

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Case ManagementClinical AssessmentCare CoordinationDischarge PlanningHealth EvaluationRisk Factor ReductionData ReviewReferral DeterminationCo-Morbidity AssessmentFunctionality Evaluation
Soft Skills
CommunicationProblem-SolvingCollaborationInterpersonal SkillsAdaptability
Tools & Technologies
Microsoft Office 365Google WorkspaceVPNEHR PortalsTeams Messaging
Certifications & Qualifications
Active RN LicensureCertified Case Manager (CCM)
Industry Keywords
Managed CareHIPAA ComplianceIntegrated Care ModelClinical ToolsBenefit Plan Eligibility

About the role

Key responsibilities & impact
  • Assess, plan, implement, and coordinate case management activities telephonically and/or face to face
  • Evaluate members’ medical needs to facilitate overall wellness
  • Develop proactive courses of action to improve short- and long-term outcomes
  • Review clinical tools and information/data to evaluate member needs and benefit plan eligibility
  • Facilitate integration and transitions to Aetna programs and plans
  • Apply clinical judgment to reduce risk factors and address complex health and social indicators
  • Assess co-morbidities, multiple diagnoses, functionality, work capacity, and restrictions or limitations
  • Review prior claims and their potential impact on case management and eligibility
  • Determine need for referrals to clinical resources
  • Consult with supervisors and others to overcome barriers
  • Present cases at multidisciplinary case conferences
  • Use case management processes in compliance with regulatory and company policies
  • Conduct interviews to engage members and determine health status and needs

Requirements

What you’ll need
  • Active RN licensure in the state where you reside
  • 2+ years of clinical experience as an RN
  • Multiple state RN licensure welcomed but not required; if chosen, willingness and ability to obtain it after hire
  • Associates Degree in Nursing
  • Ability to work Monday through Friday, 9:00am–5:30pm in the time zone of residence
  • Availability for occasional evening, weekend, and holiday shifts
  • Direct/hardwired internet connection to a modem/router within 7 feet of the computer
  • Minimum internet speed of 25 Mbps download and 3 Mbps upload
  • WiFi and satellite internet are not permitted
  • Quiet, secure, private designated home work location compliant with CVS Health and HIPAA guidelines
  • Ability to work within the state and city where currently residing
  • Ability to provide own workspace furniture
  • Ability to use multiple monitors and navigate multiple applications
  • Experience with Microsoft Office 365 or similar Google Workspace applications
  • Ability to use email, calendar invites, Teams messaging, and virtual meetings
  • Ability to log in to secure systems such as VPN and EHR portals
  • Ability to follow computer security practices, including strong passwords and recognizing suspicious emails or links
  • Ability to troubleshoot common technical issues
  • Preferred: Certified Case Manager (CCM) certification
  • Preferred: residence in a compact state
  • Preferred: 3+ years’ experience with Microsoft Office Suite
  • Preferred: case management in an integrated model
  • Preferred: discharge planning experience
  • Preferred: managed care experience
  • Preferred: BSN

Benefits

Comp & perks
  • CVS Health bonus, commission or short-term incentive program in addition to base pay
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting physical, emotional, and financial well-being
  • Company-provided equipment (keyboard, monitor, computer, headset, etc.)
  • Company-paid expenses for obtaining multiple state RN licensure after hire