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CVS Health

Case Manager, Registered Nurse - Field

CVS Health

. Collaborate and inform the case management process using critical thinking and judgment .

Posted 10/14/2026full-timeAurora • Illinois • United StatesMid-LevelSenior💰 $66,575 - $142,576 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in clinical case management, effective communication, and problem-solving skills while utilizing care management tools to facilitate healthcare outcomes. Possesses a strong ability to work independently and navigate multiple systems in a virtual environment.

Highest-signal resume keywords
Active Registered Nurse LicenseClinical Practical Experience (3-5 Years)Proficiency in Microsoft Office 365Analytical and Problem-Solving SkillsEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Clinical Case ManagementAppointment SchedulingCare Management ToolsNavigating Multiple SystemsTechnical Issue ResolutionKeyboarding SkillsEHR Portal AccessVPN LoginInternet Security ManagementUsing Multiple Monitors
Soft Skills
Critical ThinkingInterpersonal SkillsOrganizational SkillsIndependent ThinkingOpenness to Learning
Tools & Technologies
MS WordMS ExcelMS OutlookMS PowerPointMicrosoft Office 365Google WorkspaceTeams MessagingVirtual Meeting PlatformsProprietary ApplicationsSecure Systems
Certifications & Qualifications
Registered Nurse License in IllinoisAssociate's Degree
Industry Keywords
Healthcare OutcomesSocial Determinants of HealthHIPAA ComplianceCase Management ProcessCommunity Organizations

About the role

Key responsibilities & impact
  • Collaborate and inform the case management process using critical thinking and judgment
  • Facilitate appropriate healthcare outcomes for members
  • Assist with appointment scheduling
  • Identify and assist members with accessing benefits and education
  • Use care management tools and resources
  • Collaborate with members, providers, and community organizations
  • Address members’ healthcare and social determinant needs
  • Travel from the home location in and around Kane and DuPage Counties and surrounding areas, IL

Requirements

What you’ll need
  • Must reside in the state of Illinois
  • Must possess reliable transportation and be willing and able to travel up to 50-75% of the time from home location in and around Kane and DuPage Counties and surrounding areas, IL
  • Minimum 3-5 years clinical practical experience
  • Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually
  • Excellent analytical and problem-solving skills
  • Effective communications, organizational, and interpersonal skills
  • Ability to work independently
  • Effective computer skills including navigating multiple systems and keyboarding
  • Demonstrates proficiency with standard corporate software applications, including MS Word, Excel, Outlook, and PowerPoint, as well as some special proprietary applications
  • Associate's degree required
  • Active and unencumbered Registered Nurse license in the state of Illinois
  • Direct/hardwired internet connection with minimum 25 Mbps download and 3 Mbps upload; WiFi and satellite internet are not permitted
  • Quiet, secure and private designated home virtual work location compliant with CVS Health and HIPAA guidelines
  • Must work within the state and city where currently living
  • Must provide own workspace furniture
  • Must obtain required internet speeds and adhere to Work From Home requirements if hired
  • Comfortable setting up and using multiple monitors and navigating multiple applications simultaneously
  • Ability to communicate via email, calendar invites, Teams messaging, and virtual meetings
  • Experience with Microsoft Office 365 applications or similar Google Workspace
  • Ability to log in to secure systems such as VPN and EHR portal, maintain computer security, manage strong passwords, and recognize suspicious emails or links
  • Ability to resolve common technical issues independently and contact IT for unresolved issues
  • Openness to learning new skills as the workplace environment evolves

Benefits

Comp & perks
  • Mileage is reimbursed per company expense reimbursement policy
  • Company-provided equipment (keyboard, monitor, computer, headset, etc.)
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting physical, emotional, and financial well-being