Case Manager, Registered Nurse - Field

CVS Health

. Collaborate and inform the case management process using critical thinking and judgment .

Posted 11/10/2026full-timeSpringfield • Illinois • United StatesMid-LevelSenior💰 $66,575 - $142,576 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in care management, including appointment scheduling, benefit access, and healthcare outcome facilitation. Proficient in using care management tools and maintaining compliance with HIPAA guidelines while working independently in a virtual environment.

Highest-signal resume keywords

Registered Nurse LicenseCare Management ExperienceMicrosoft Office 365Analytical SkillsEffective Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Clinical Practical ExperienceAppointment SchedulingBenefit AccessCare Management ToolsDischarge PlanningHome Health Care CoordinationVPN AccessEHR PortalsTechnical Issue ResolutionBilingual

Soft Skills

Critical ThinkingProblem-SolvingOrganizational SkillsInterpersonal SkillsIndependent Work

Tools & Technologies

Microsoft Office 365Google WorkspaceMultiple MonitorsEmail CommunicationVirtual Meeting Tools

Certifications & Qualifications

Certified Case Manager

Industry Keywords

HIPAA ComplianceHealthcare OutcomesSocial Determinants of HealthVirtual Work EnvironmentIllinois Residency

About the role

Key responsibilities & impact

Collaborate and inform the case management process using critical thinking and judgment
Facilitate appropriate healthcare outcomes for members
Assist with appointment scheduling
Identify and assist members with accessing benefits and education
Use care management tools and resources
Travel throughout Sangamon, Macon, Logan, and surrounding counties up to 50-75% of the time
Collaborate with members, providers, and community organizations to address healthcare and social determinant needs
Work from a designated home virtual work location and collaborate with teams virtually

Requirements

What you’ll need

Must reside in the state of Illinois
Must possess reliable transportation and be willing and able to travel up to 50-75% of the time from home location in and around Sangamon, Macon, or Logan Counties and surrounding areas, IL
Minimum 3-5 years clinical practical experience
Associate's degree required
Active and unencumbered Registered Nurse license in the state of Illinois
Direct/hardwired internet connection to a modem/router within 7 feet of the computer
Minimum internet speed of 25 Mbps download and 3 Mbps upload
WiFi and satellite internet are not permitted
Quiet, secure and private designated home virtual work location compliant with CVS Health and HIPAA guidelines
Must work within the state and city where currently living
Must provide own workspace furniture
Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint) or similar Google Workspace experience
Ability to use multiple monitors and navigate multiple applications
Ability to use email, calendar invites, Teams messaging, and virtual meetings
Ability to access secure systems such as VPN and EHR portals
Ability to manage strong passwords and recognize suspicious emails or links
Ability to resolve common technical issues independently
Preferred: 2-3 years Care Management, discharge planning and/or home health care coordination experience
Preferred: Certified Case Manager
Preferred: Bilingual
Preferred: Excellent analytical and problem-solving skills
Preferred: Effective communication, organizational, and interpersonal skills
Preferred: Ability to work independently
Preferred: Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually

Benefits

Comp & perks

Mileage is reimbursed per our company expense reimbursement policy
CVS Health bonus, commission or short-term incentive program in addition to the base pay range
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
Company-provided equipment (keyboard, monitor, computer, headset, etc.)