Case Manager, Registered Nurse – Field

CVS Health

. Collaborate and inform the case management process using critical thinking and judgment .

Posted 10/2/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $66,575 - $142,576 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management and healthcare outcomes for dual eligible Medicare and Medicaid populations, utilizing critical thinking and effective communication skills. Proficient in navigating multiple systems and applications while working independently in a virtual environment.

Highest-signal resume keywords

Clinical Practical Experience (3–5 Years)Active Registered Nurse License (Illinois)Proficiency in Microsoft Office 365 ApplicationsEffective Communication SkillsAnalytical and Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementHealthcare Outcomes FacilitationAppointment SchedulingBenefit Access AssistanceEHR NavigationVPN Login and ManagementTechnical Issue ResolutionKeyboarding SkillsMultiple Application NavigationInternet Speed Compliance

Soft Skills

Critical ThinkingOrganizational SkillsInterpersonal SkillsIndependent Work CapabilityVirtual Collaboration

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointTeams MessagingVirtual Meeting PlatformsProprietary ApplicationsSecure VPNEHR PortalsGoogle Workspace Tools

Certifications & Qualifications

Registered Nurse License (Illinois)Associate's Degree

Industry Keywords

MedicareMedicaidHealthcareSocial Determinants of HealthHIPAA ComplianceVirtual Work EnvironmentHome Workspace RequirementsTravel RequirementsCommunity Organizations CollaborationDual Eligible Populations

About the role

Key responsibilities & impact

Collaborate and inform the case management process using critical thinking and judgment
Facilitate appropriate healthcare outcomes for members
Assist with appointment scheduling
Identify and assist members with accessing benefits and education
Use care management tools and resources
Serve dual eligible Medicare and Medicaid populations with complex health and social challenges
Collaborate with members, providers, and community organizations
Address members’ healthcare and social determinant needs
Travel up to 50–75% of the time from the home location in and around Cook County and surrounding areas
Work independently from a designated home workspace and collaborate with teams virtually
Navigate multiple systems and applications, including secure VPN and EHR portals
Communicate through email, calendar invites, Teams messaging, and virtual meetings
Resolve common technical issues and contact IT when needed

Requirements

What you’ll need

Must reside in the state of Illinois
Must live in or near Cook County and surrounding areas in Illinois
Must possess reliable transportation and be willing and able to travel up to 50–75% of the time from home location in and around Cook County and surrounding areas in Illinois
Minimum 3–5 years clinical practical experience
Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually
Excellent analytical and problem-solving skills
Effective communication, organizational, and interpersonal skills
Ability to work independently
Effective computer skills including navigating multiple systems and keyboarding
Proficiency with standard corporate software applications, including MS Word, Excel, Outlook, and PowerPoint, as well as proprietary applications
Associate's degree required
Active and unencumbered Registered Nurse license in the state of Illinois
Direct/hardwired internet connection to a modem/router within 7 feet of the computer, with minimum 25 Mbps download and 3 Mbps upload; WiFi and satellite internet are not permitted
Quiet, secure, private designated home virtual work location compliant with CVS Health and HIPAA guidelines
Must work within the state and city where currently living
Must provide own workspace furniture
Must obtain required internet speeds and adhere to Work From Home requirements
Comfortable setting up and using multiple monitors and navigating multiple applications simultaneously
Ability to communicate via email, calendar invites, Teams messaging, and virtual meetings
Experience with Microsoft Office 365 applications or similar Google Workspace tools
Ability to log in to secure systems such as VPN and EHR portals, lock screens, manage strong passwords, and recognize suspicious emails or links
Ability to resolve common technical issues independently and contact IT for unresolved issues

Benefits

Comp & perks

Mileage is reimbursed per company expense reimbursement policy
CVS Health bonus, commission or short-term incentive program in addition to base pay
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
Company-provided equipment (keyboard, monitor, computer, headset, etc.)