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Case Manager, Registered Nurse – LTSS
CVS Health. Conduct comprehensive in-home LTSS assessments to determine eligibility for waiver and community-based services .
Posted 10/1/2026full-timeRemote • Michigan • United StatesJuniorMid-Level💰 $60,522 - $129,615 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting in-home assessments, developing person-centered care plans, and navigating Medicaid waiver programs while ensuring compliance with regulatory standards. Proficient in managing complex caseloads and collaborating with interdisciplinary teams to enhance member outcomes.
Highest-signal resume keywords
Registered Nurse (RN) LicenseCase Management ExperienceLong-Term Services and Supports (LTSS)Clinical Assessment SkillsMedicaid Waiver Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Nursing ExperienceIn-Home AssessmentsPerson-Centered Service PlansSocial Determinants of HealthElectronic Medical RecordsManaged Care ExperienceRegulatory ComplianceCritical Thinking SkillsHigh-Risk Caseload ManagementCommunity Resource Navigation
Soft Skills
Excellent Communication SkillsMember Engagement SkillsIndependent Decision-MakingAbility to Work Independently
Tools & Technologies
Care Management PlatformsMS WordMS ExcelMS OutlookMS PowerPoint
Certifications & Qualifications
Registered Nurse (RN) LicenseCertified Case Manager (CCM)
Industry Keywords
MedicaidMedicareHome HealthHospiceCommunity-Based ServicesWaiver ProgramsInterdisciplinary Team MeetingsHealth Plan EnvironmentMichigan Medicaid RegulationsLong-Term Care
About the role
Key responsibilities & impact- Conduct comprehensive in-home LTSS assessments to determine eligibility for waiver and community-based services
- Complete and submit required waiver documentation according to state Medicaid and health plan guidelines
- Develop and implement individualized, person-centered plans of care addressing medical, behavioral, functional, and social determinant needs
- Apply clinical judgment to identify risk factors, prevent avoidable hospitalizations, and reduce barriers to care
- Coordinate services across interdisciplinary teams, providers, home health agencies, behavioral health, and community organizations
- Review claims data, clinical records, and assessment tools to evaluate member needs and benefit utilization
- Monitor member progress and reassess needs based on changes in condition or level of care
- Present cases at interdisciplinary team meetings and collaborate with supervisors and stakeholders to ensure goal attainment
- Ensure compliance with Medicaid waiver requirements, CMS regulations, state LTSS guidelines, and company policies
- Document case management activities according to regulatory and accreditation standards
- Educate members and caregivers about benefits, services, and community resources
- Travel 25–50% within assigned counties for in-home field visits
- Work remotely with a dedicated workspace free of interruptions during standard business hours
Requirements
What you’ll need- Active, unrestricted Registered Nurse (RN) license in the state of Michigan
- Associate or Bachelor of Science in Nursing (BSN preferred)
- Minimum of 2 years of clinical nursing experience
- Minimum of 1 year of experience in case management, care coordination, home health, hospice, or long-term care
- Experience working with Medicare, Medicaid, or dual-eligible populations
- Knowledge of Long-Term Services and Supports (LTSS), home and community-based services (HCBS), and waiver programs
- Experience conducting in-home assessments and developing person-centered service plans
- Strong understanding of social determinants of health and community resource navigation
- Ability to travel 25–50% within assigned counties, including completion of in-home field visits; reliable transportation is required
- Proficient in electronic medical records and care management platforms
- Experience in managed care or health plan environment
- Knowledge of Michigan Medicaid waiver programs and state LTSS regulations
- Experience presenting cases in interdisciplinary team (ICT) settings
- Strong clinical assessment and critical thinking skills
- Excellent communication and member engagement skills
- Ability to manage a high-risk, complex caseload
- Regulatory and compliance knowledge
- Independent decision-making in a remote environment
- Ability to work independently
- Effective computer skills including navigating multiple systems and keyboarding
- Proficiency with MS Word, Excel, Outlook, and PowerPoint
- Bilingual skills preferred
- Certified Case Manager (CCM) or willingness to obtain within 2 years
Benefits
Comp & perks- No evenings, weekends, or major holidays
- 4 day/10-hour schedule available after training
- Medical, dental, and vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- CVS Health bonus, commission or short-term incentive program in addition to base pay