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CVS Health

Case Manager, Registered Nurse – LTSS

CVS Health

. Conduct comprehensive in-home LTSS assessments to determine eligibility for waiver and community-based services .

Posted 10/1/2026full-timeRemote • Michigan • United StatesJuniorMid-Level💰 $60,522 - $129,615 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in conducting in-home assessments, developing person-centered care plans, and navigating Medicaid waiver programs while ensuring compliance with regulatory standards. Proficient in managing complex caseloads and collaborating with interdisciplinary teams to enhance member outcomes.

Highest-signal resume keywords
Registered Nurse (RN) LicenseCase Management ExperienceLong-Term Services and Supports (LTSS)Clinical Assessment SkillsMedicaid Waiver Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Clinical Nursing ExperienceIn-Home AssessmentsPerson-Centered Service PlansSocial Determinants of HealthElectronic Medical RecordsManaged Care ExperienceRegulatory ComplianceCritical Thinking SkillsHigh-Risk Caseload ManagementCommunity Resource Navigation
Soft Skills
Excellent Communication SkillsMember Engagement SkillsIndependent Decision-MakingAbility to Work Independently
Tools & Technologies
Care Management PlatformsMS WordMS ExcelMS OutlookMS PowerPoint
Certifications & Qualifications
Registered Nurse (RN) LicenseCertified Case Manager (CCM)
Industry Keywords
MedicaidMedicareHome HealthHospiceCommunity-Based ServicesWaiver ProgramsInterdisciplinary Team MeetingsHealth Plan EnvironmentMichigan Medicaid RegulationsLong-Term Care

About the role

Key responsibilities & impact
  • Conduct comprehensive in-home LTSS assessments to determine eligibility for waiver and community-based services
  • Complete and submit required waiver documentation according to state Medicaid and health plan guidelines
  • Develop and implement individualized, person-centered plans of care addressing medical, behavioral, functional, and social determinant needs
  • Apply clinical judgment to identify risk factors, prevent avoidable hospitalizations, and reduce barriers to care
  • Coordinate services across interdisciplinary teams, providers, home health agencies, behavioral health, and community organizations
  • Review claims data, clinical records, and assessment tools to evaluate member needs and benefit utilization
  • Monitor member progress and reassess needs based on changes in condition or level of care
  • Present cases at interdisciplinary team meetings and collaborate with supervisors and stakeholders to ensure goal attainment
  • Ensure compliance with Medicaid waiver requirements, CMS regulations, state LTSS guidelines, and company policies
  • Document case management activities according to regulatory and accreditation standards
  • Educate members and caregivers about benefits, services, and community resources
  • Travel 25–50% within assigned counties for in-home field visits
  • Work remotely with a dedicated workspace free of interruptions during standard business hours

Requirements

What you’ll need
  • Active, unrestricted Registered Nurse (RN) license in the state of Michigan
  • Associate or Bachelor of Science in Nursing (BSN preferred)
  • Minimum of 2 years of clinical nursing experience
  • Minimum of 1 year of experience in case management, care coordination, home health, hospice, or long-term care
  • Experience working with Medicare, Medicaid, or dual-eligible populations
  • Knowledge of Long-Term Services and Supports (LTSS), home and community-based services (HCBS), and waiver programs
  • Experience conducting in-home assessments and developing person-centered service plans
  • Strong understanding of social determinants of health and community resource navigation
  • Ability to travel 25–50% within assigned counties, including completion of in-home field visits; reliable transportation is required
  • Proficient in electronic medical records and care management platforms
  • Experience in managed care or health plan environment
  • Knowledge of Michigan Medicaid waiver programs and state LTSS regulations
  • Experience presenting cases in interdisciplinary team (ICT) settings
  • Strong clinical assessment and critical thinking skills
  • Excellent communication and member engagement skills
  • Ability to manage a high-risk, complex caseload
  • Regulatory and compliance knowledge
  • Independent decision-making in a remote environment
  • Ability to work independently
  • Effective computer skills including navigating multiple systems and keyboarding
  • Proficiency with MS Word, Excel, Outlook, and PowerPoint
  • Bilingual skills preferred
  • Certified Case Manager (CCM) or willingness to obtain within 2 years

Benefits

Comp & perks
  • No evenings, weekends, or major holidays
  • 4 day/10-hour schedule available after training
  • Medical, dental, and vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting physical, emotional, and financial well-being
  • CVS Health bonus, commission or short-term incentive program in addition to base pay