Certified Peer Support Specialist

CVS Health

. Guide, coach, and mentor members seeking individualized mental health and substance use recovery goals .

Posted 10/2/2026full-timeSlidell • Louisiana • United StatesJunior💰 $19 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in peer support services, community resource navigation, and individualized care planning for mental health and substance use recovery. Proficient in collaborating with healthcare professionals and advocating for members' needs while maintaining compliance with state guidelines.

Highest-signal resume keywords

Peer Support Specialist Certification (RPSS)Experience in Mental Health or Substance Use SettingsKnowledge of Community Agencies and ResourcesEffective Communication and Interpersonal SkillsAbility to Manage Multiple Priorities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Community Resource NavigationPerson-Centered Care PlanningCoping Strategies and Wellness ToolsTrauma Informed CareMotivational InterviewingMedical TerminologyTime ManagementKeyboard Navigation SkillsMS Office SuiteDocumentation of Member Outreach

Soft Skills

Coaching and MentoringCollaborationAttention to DetailSound JudgmentCultural Competence

Tools & Technologies

MS Office SuiteWordTeamsExcel

Certifications & Qualifications

Peer Support Specialist Certification (RPSS)Mental Health First Aid

Industry Keywords

Community-Based ServicesHealth Care DeliverySocially Complex PatientsMedicaid PopulationsC.L.A.S. StandardsHIPAA Compliance

About the role

Key responsibilities & impact

Guide, coach, and mentor members seeking individualized mental health and substance use recovery goals
Use personal recovery experience to help the Aetna team coordinate member care
Share coping strategies, wellness tools, and resources with care managers and coordinators
Conduct field-based, face-to-face, and virtual member visits
Attend case rounds and help identify members who may benefit from Peer Support Services
Educate care management teams on peer support services and recovery goals
Collaborate with healthcare professionals, providers, members, and community agencies
Help members identify socioeconomic issues and develop person-centered plans and goals
Attend medical, behavioral health, or community appointments when appropriate
Advocate for members’ needs and individualized goals
Connect members with community-based services and supports
Research available community-based supports and services
Use open-ended questions to engage members in dialogue
Document non-clinical, person-centered member outreach notes
Manage schedules, competing projects, and demands independently
Maintain continuing education requirements for Louisiana Peer Support Specialists

Requirements

What you’ll need

Must reside in Louisiana, specifically in the southeastern portion of the state (Baton Rouge, Northshore, New Orleans)
Ability to travel 50% of the time to multiple office and home locations
Personal vehicle, reliable transportation, valid driver's license, and automobile insurance required
1-2 years’ experience in a community/outpatient setting working with members in a mental health or substance use setting
1-2 years’ experience providing care to socially and medically complex patients in varied non-traditional settings
2-3 years of knowledge of formal and informal community agencies and resources
Working knowledge of multi-system outreach programs related to health care delivery, clinical education, and health-related services
Ability to educate health care providers to adjust interventions based on cultural, ethnic, or religious preferences
Experience using computers and strong keyboard navigation skills, including MS Office Suite, Word, Teams, and Excel
Ability to collaborate in a team and manage multiple priorities
Effective time management and sound judgment
Proven ability to identify solutions and execute tasks independently
Exceptional communication, organizational, and interpersonal skills with attention to detail
Ability to work effectively with diverse constituencies
Bilingual skills desired
Peer Support Specialist certification (RPSS) required per State of Louisiana guidelines
High School Diploma or GED
Preferred: experience serving Medicaid populations in urban or rural environments with familiarity with local formal and informal resource networks
Preferred skills: Mental Health First Aid, Trauma Informed Care, HIPPA, C.L.A.S. Standards, Motivational Interviewing, and specialized training in medical terminology and practices for designated health conditions

Benefits

Comp & perks

CVS bonus, commission or short-term incentive program in addition to base pay
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
Mileage reimbursement