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Clinical Case Manager, Behavioral Health
CVS Health. Facilitate appropriate member physical health and behavioral healthcare through assessment and care planning .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical case management and behavioral health services, utilizing Motivational Interviewing techniques and comprehensive assessment skills to enhance member engagement and care coordination. Holds an active clinical behavioral health license and possesses strong crisis intervention and organizational skills.
Highest-signal resume keywords
Clinical Case ManagementMotivational InterviewingCrisis InterventionBehavioral Health LicenseManaged Care Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical AssessmentCare PlanningTelephonic OutreachDischarge PlanningDocumentation in Clinical Systems
Soft Skills
Time ManagementOrganizational SkillsMulti-tasking
Certifications & Qualifications
LPCLCSWLMFTLISW
Industry Keywords
Behavioral HealthMedicareCrisis InterventionManaged CarePsychosocial Services
About the role
Key responsibilities & impact- Facilitate appropriate member physical health and behavioral healthcare through assessment and care planning
- Coordinate directly with providers and collaborate on care
- Coordinate psychosocial wraparound services
- Conduct telephonic clinical case management with Medicare members
- Use Motivational Interviewing and engagement interventions to optimize member participation
- Complete comprehensive assessments and plans of care
- Document in clinical systems supporting legacy Aetna and Coventry membership
- Provide behavioral health consultation and collaboration with Aetna partners
- Participate in clinical treatment rounds
- Participate in team activities focused on program development
- Conduct telephonic member outreach and computer documentation
- Assist members with locating community-based behavioral health resources
Requirements
What you’ll need- 3+ years of direct clinical practice experience in behavioral health
- Residential broadband service with internet speeds of at least 25 mbps/3mbps
- An active and unrestricted clinical behavioral health license in state of residence is required (e.g., LPC, LCSW, LMFT, LISW)
- Crisis intervention skills
- Managed care/utilization review experience
- Case management and discharge planning experience
- Motivational Interviewing experience
- Time management and organizational skills with ability to multi-task
- Ability to tolerate sitting while documenting on computer for the majority of the day
- Minimum of a Master's degree in Behavioral/Mental Health or related field (e.g., Social Work, Counseling, Psychology)
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- CVS Health bonus, commission or short-term incentive program in addition to base pay range