Clinical Case Manager, Behavioral Health

CVS Health

. Apply advanced clinical judgment to facilitate appropriate member physical health and behavioral healthcare .

Posted 10/2/2026full-timeMonroe • Louisiana • United StatesMid-LevelSenior💰 $54,095 - $116,760 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced clinical judgment and case management expertise to coordinate member care effectively, ensuring compliance with regulatory standards while achieving performance metrics. Proficient in motivational interviewing and telephonic communication to build rapport and trust with clients.

Highest-signal resume keywords

Current/Active Clinical Licensure (LCSW, LPC, LMFT)Case Management ExperienceExcellent Communication/Telephonic SkillsMotivational Interviewing SkillsTechnology Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Advanced Clinical JudgmentCare Assessment and PlanningDocumentation ExcellenceCompliance/Regulatory StandardsPerformance Metrics Achievement

Soft Skills

Strong Customer Service OrientationProblem SolvingHighly OrganizedSelf-DrivenTime Management

Certifications & Qualifications

Master's Degree RequiredLicensed as an (LCSW, LPC, LMFT)

Industry Keywords

Psychosocial Wraparound ServicesProvider CollaborationCost-Effective OutcomesVariable Work ScheduleField Travel

About the role

Key responsibilities & impact

Apply advanced clinical judgment to facilitate appropriate member physical health and behavioral healthcare
Implement strategies to assess and plan care
Direct provider collaboration
Coordinate psychosocial wraparound services
Instruct the application of available resources to produce optimal, cost-effective outcomes
Travel within 125 miles round trip for 1 day in the field
Work a variable schedule, including 2 days weekly until 9pm local time

Requirements

What you’ll need

Current/Active Clinical Licensure (LCSW, LPC, LMFT)
Case Management experience
Strong customer service orientation and problem solving
Excellent Communication/Telephonic skills
Excellent motivational interviewing skills/ability to built rapport and trust telephonically
Excellence in documentation and respecting compliance/regulatory standards
Highly organized, remain self-driven without direct supervision
Manage time effectively
Achieve performance metrics
Technology proficiency
Ability to travel within 125 miles round trip for 1 day in the field
Variable work scheduled with ability to work 2 days weekly until 9pm local time
Master's Degree Required
Licensed as an (LCSW, LPC, LMFT)

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
CVS Health bonus, commission or short-term incentive program in addition to base pay