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CVS Health

Clinical Case Manager, Behavioral Health

CVS Health

. Conduct comprehensive behavioral and physical health assessments using clinical tools and data review .

Posted 11/5/2026full-timeRemote • Pennsylvania • United StatesMid-LevelSenior💰 $60,522 - $129,615 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in conducting behavioral and physical health assessments, developing individualized care plans, and providing crisis intervention. Proficient in Motivational Interviewing and coordinating psychosocial services for members with complex health needs.

Highest-signal resume keywords
Active Clinical LicenseMotivational Interviewing SkillsCrisis Intervention Experience3+ Years Clinical ExperienceCase Management Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Behavioral Health AssessmentIndividualized Care PlanningCrisis InterventionTelephonic Care ProvisionDocumentation SkillsMental Health Disorders KnowledgeSubstance Use Disorders Knowledge
Soft Skills
CollaborationAdvanced Clinical Judgment
Tools & Technologies
Clinical ToolsData Review Systems
Certifications & Qualifications
LCSWLSWLISWLCPCLPCLPLMFTLMHC
Industry Keywords
Managed CareUtilization ReviewCase ManagementDischarge PlanningPsychosocial Services

About the role

Key responsibilities & impact
  • Conduct comprehensive behavioral and physical health assessments using clinical tools and data review
  • Develop and coordinate individualized care plans aligned with member benefits and available resources
  • Collaborate with providers and internal teams to ensure seamless, cost-effective care
  • Provide crisis intervention and follow-up support for members experiencing behavioral health or medical crises
  • Use Motivational Interviewing and advanced clinical judgment to reduce risk factors and improve outcomes
  • Coordinate psychosocial wraparound services and community resources
  • Support members with complex behavioral and physical health needs from home

Requirements

What you’ll need
  • Active, unrestricted independent clinical license in your state (LCSW, LSW, LISW, LCPC, LPC, LP, LMFT, or LMHC)
  • 3+ years of post-master’s direct clinical experience in a hospital, outpatient, ambulatory, or similar setting
  • 3+ years of experience with mental health and substance use disorders
  • Comfort providing care telephonically while documenting in real time
  • Strong Motivational Interviewing skills
  • Strong technology skills
  • Master’s degree in Social Work or Counseling
  • Crisis intervention experience preferred
  • Managed care or utilization review background preferred
  • Case management and discharge planning experience preferred

Benefits

Comp & perks
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting physical, emotional, and financial well-being
  • Predictable weekday schedule—no nights, weekends, or holidays
  • 100% remote work
  • CVS Health bonus, commission or short-term incentive program in addition to base pay