Clinical Case Manager – Behavioral Health

CVS Health

. Conduct comprehensive behavioral health assessments using clinical tools, data analysis, and benefit plan reviews .

Posted 10/5/2026full-timeRemote • United StatesMid-LevelSenior💰 $60,522 - $129,615 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting behavioral health assessments, developing individualized care plans, and utilizing Motivational Interviewing techniques to promote sustainable behavior change. Possesses strong clinical judgment and experience in crisis intervention, care coordination, and resource utilization within complex behavioral health populations.

Highest-signal resume keywords

Master's Degree In Behavioral HealthActive Behavioral Health License3+ Years Clinical ExperienceMotivational Interviewing TechniquesCase Management Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Behavioral Health AssessmentIndividualized Care PlanningCrisis InterventionData AnalysisRisk MitigationUtilization ReviewDischarge PlanningSubstance Use Disorder TreatmentMental Health TreatmentResource Utilization

Soft Skills

CommunicationCollaborationEmpathyProblem-SolvingEngagement

Tools & Technologies

Clinical SystemsVirtual Environment Proficiency

Certifications & Qualifications

LCSWLISWLMFTLPCLCPCLPCCLMHC

Industry Keywords

Managed CareUtilization ManagementBehavioral HealthCrisis InterventionComplex Behavioral Health Populations

About the role

Key responsibilities & impact

Conduct comprehensive behavioral health assessments using clinical tools, data analysis, and benefit plan reviews
Develop individualized care plans addressing behavioral and physical health needs
Coordinate care with providers, community organizations, and support services
Apply advanced clinical judgment to identify and mitigate risk factors
Perform crisis intervention and ensure appropriate referrals and follow-up
Use Motivational Interviewing techniques to engage members and promote sustainable behavior change
Coordinate psychosocial wraparound services and connect members with community resources
Support cost-effective care through proactive care planning and resource utilization

Requirements

What you’ll need

Master's degree in Behavioral Health, Social Work, Counseling, Psychology, or a related field
Active, unrestricted independent behavioral health license in your state of residence (e.g., LCSW, LISW, LMFT, LPC, LCPC, LPCC, LMHC, or equivalent)
3+ years of post-master's direct clinical experience in a hospital, ambulatory, outpatient, or similar clinical setting
3+ years of experience treating mental health and substance use disorders
3+ years of experience utilizing Motivational Interviewing techniques
Case Management experience
Ability to simultaneously talk on the phone and document in clinical systems
Strong technical proficiency and comfort working in a virtual environment
Crisis intervention experience preferred
Managed Care experience preferred
Utilization Review or Utilization Management experience preferred
Discharge Planning experience preferred
Experience working with complex behavioral health populations preferred

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
Consistent Monday–Friday schedule
No weekends or holidays
Professional growth opportunities