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CVS Health

Clinical Case Manager – Behavioral Health SNP

CVS Health

. Conduct comprehensive clinical assessments integrating medical, behavioral health, and psychosocial needs .

Posted 10/28/2026full-timeRemote • Tennessee • United StatesMid-LevelSenior💰 $54,095 - $116,760 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in conducting clinical assessments and developing individualized care plans while coordinating with medical and behavioral health professionals. Proficient in crisis intervention, motivational interviewing, and maintaining compliance with regulatory standards.

Highest-signal resume keywords
Active Clinical LicenseCrisis InterventionMotivational InterviewingCase ManagementMental Health Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Clinical AssessmentIndividualized Care PlansCrisis InterventionMotivational InterviewingCase ManagementDocumentation ComplianceBehavioral Health IntegrationSubstance Use Disorder KnowledgeTelephonic CommunicationMultitasking
Soft Skills
EngagementCoachingProblem-SolvingCommunicationTime Management
Certifications & Qualifications
LCSWLSWLISWLCPCLPCLPLMFTLMHC
Industry Keywords
Mental HealthBehavioral HealthCrisis InterventionRegulatory ComplianceAccreditation Standards

About the role

Key responsibilities & impact
  • Conduct comprehensive clinical assessments integrating medical, behavioral health, and psychosocial needs
  • Develop, implement, and monitor individualized care plans with members and providers
  • Coordinate care with medical and behavioral health professionals
  • Provide crisis intervention, timely referrals, and follow-up support
  • Use motivational interviewing and coaching to engage members and promote sustainable health behavior changes
  • Identify quality of care concerns and escalate appropriately
  • Maintain accurate, timely documentation in compliance with regulatory and accreditation standards

Requirements

What you’ll need
  • Active, unrestricted independent clinical license in the candidate’s state: LCSW, LSW, LISW, LCPC, LPC, LP, LMFT, or LMHC
  • 3+ years of post-master’s direct clinical experience
  • 3+ years of strong knowledge of mental health and substance use disorders
  • 3+ years of experience with crisis intervention and motivational interviewing
  • 3+ years of case management experience
  • Ability to multitask in a fast-paced, telephonic work environment
  • Strong technical skills
  • Master’s degree in social work or counseling required

Benefits

Comp & perks
  • 100% remote within the U.S.
  • Predictable weekday schedule with no weekends or holidays
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting physical, emotional, and financial well-being
  • CVS Health bonus, commission or short-term incentive program eligibility