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Clinical Case Manager, BH Field
CVS Health. Apply advanced clinical judgment to facilitate appropriate member physical health and behavioral healthcare .
Posted 10/2/2026full-timeShreveport • Louisiana • United StatesMid-LevelSenior💰 $54,095 - $116,760 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced clinical judgment and case management expertise to coordinate member care effectively, ensuring compliance with regulatory standards while achieving performance metrics. Proficient in motivational interviewing and telephonic communication to build rapport and trust with clients.
Highest-signal resume keywords
Current Clinical Licensure (LCSW, LPC, LMFT)Case Management ExperienceMotivational Interviewing SkillsExcellent Communication SkillsCCM Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical JudgmentCare PlanningDocumentation ExcellencePerformance Metrics AchievementTime Management
Soft Skills
Customer Service OrientationProblem SolvingHighly OrganizedSelf-Driven
Tools & Technologies
Technology Proficiency
Certifications & Qualifications
CCM CertificationCurrent Clinical Licensure (LCSW, LPC, LMFT)
Industry Keywords
Managed Care OrganizationPsychosocial ServicesRegulatory StandardsWraparound Services
About the role
Key responsibilities & impact- Apply advanced clinical judgment to facilitate appropriate member physical health and behavioral healthcare
- Implement strategies to assess and plan care
- Direct provider collaboration
- Coordinate psychosocial wraparound services
- Instruct the application of available resources to produce optimal, cost-effective outcomes
Requirements
What you’ll need- Current/Active Clinical Licensure (LCSW, LPC, LMFT)
- Case Management experience
- Strong customer service orientation and problem solving
- Excellent Communication/Telephonic skills
- Excellent motivational interviewing skills/ability to built rapport and trust telephonically
- Excellence in documentation and respecting compliance/regulatory standards
- Highly organized, remain self-driven without direct supervision
- Manage time effectively
- Achieve performance metrics
- Technology proficiency
- Ability to travel within 125 miles round trip for 1 day in the field
- Variable work scheduled with ability to work 2 days weekly until 9pm local time
- Preferred: Bachelors and/or Master's Degree
- Preferred: CCM Certification
- Preferred: Previous experience in Managed Care Organization
- Master's Degree
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources based on eligibility
- CVS Health bonus, commission or short-term incentive program in addition to base pay range