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CVS Health

Clinical Counselor, Employee Assistance Program

CVS Health

. Deliver on-demand single-session consultations, clinical assessments, triage, and informational services .

Posted 11/5/2026full-timeRemote • California • United StatesJunior💰 $66,575 - $142,576 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in delivering high-quality mental health care through consultations and assessments, utilizing advanced technology platforms to enhance member experience. Holds a valid behavioral health license in California and possesses strong communication and multitasking skills.

Highest-signal resume keywords
Behavioral Health LicenseCrisis Intervention ExperienceMaster's Degree in Behavioral HealthExperience with EAP ServicesFamiliarity with Motivational Interviewing

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Crisis InterventionBehavioral Health AssessmentConsultation ServicesBrief Therapy ModelsMultitasking Abilities
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationRapport-Building Skills
Tools & Technologies
Technology PlatformsVideo Consultation ToolsChat Support Tools
Certifications & Qualifications
LCSWLMFTLPCCClinical Psychologist License
Industry Keywords
Employee Assistance ProgramSocial ServicesDiverse PopulationsMental Health Care

About the role

Key responsibilities & impact
  • Deliver on-demand single-session consultations, clinical assessments, triage, and informational services
  • Leverage advanced technology platforms to enhance customer experience and connect members to appropriate solutions
  • Support members via phone, video, or chat
  • Provide timely, high-quality mental health care through the Employee Assistance Program

Requirements

What you’ll need
  • Must reside in California
  • Unencumbered valid behavioral health license in the State of California: LCSW, LMFT, LPCC or Clinical Psychologist
  • 1+ years of crisis intervention experience
  • Strong written and verbal communication skills
  • Excellent multitasking abilities
  • Proficiency in using various technology platforms and tools
  • Master’s degree in a behavioral health or counseling field
  • Preferred: 1+ years of EAP, Behavioral Health, or Social Services experience
  • Preferred: Experience working with diverse populations
  • Preferred: Familiarity with brief therapy models and Motivational Interviewing
  • Preferred: Call center work experience
  • Preferred: Experience delivering services via chat, video, and phone
  • Preferred: Strong rapport-building skills
  • Preferred: Experience facilitating positive behavior changes

Benefits

Comp & perks
  • CVS Health bonus, commission or short-term incentive program in addition to base pay
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting physical, emotional, and financial well-being