Clinical Support Coordinator, Specialty Nursing

CVS Health

. Provide non-clinical administrative support to clinical teams .

Posted 9/29/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $17 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare administration and patient care coordination, with a strong focus on compliance, quality assurance, and exceptional customer service. Proficient in managing administrative workflows and utilizing healthcare documentation systems to support operational efficiency.

Highest-signal resume keywords

Healthcare Administration ExperienceProficiency in Microsoft OfficeKnowledge of HIPAA RegulationsExperience with Electronic Health Records (EHR)Strong Organizational and Time Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Healthcare AdministrationPatient Care CoordinationDocumentation ReviewData TrackingQuality AssuranceMultitaskingProcess ImprovementCustomer ServiceAnalytical SkillsProblem-Solving

Soft Skills

Excellent Verbal CommunicationWritten Communication SkillsInterpersonal SkillsTeam CollaborationAdaptability

Tools & Technologies

Electronic Health Record (EHR) SystemsMicrosoft Office SuiteHealthcare Documentation SystemsClinical Documentation Platforms

Industry Keywords

Specialty PharmacyInfusion ServicesHealthcare RegulationsPatient OutcomesService Level Agreements (SLAs)

About the role

Key responsibilities & impact

Provide non-clinical administrative support to clinical teams
Coordinate patient care activities in a timely, accurate, and efficient manner
Partner with nurses, pharmacists, providers, and internal business partners
Manage administrative workflows and maintain patient records
Coordinate documentation and support therapy-related processes
Deliver exceptional customer service
Ensure compliance with company policies, regulatory requirements, and quality standards
Support operational efficiency and positive patient outcomes
Manage multiple priorities in a fast-paced environment

Requirements

What you’ll need

High school diploma or equivalent required
Experience in healthcare administration, specialty pharmacy, or a clinical support environment preferred
Strong organizational, time management, and multitasking abilities
Excellent verbal and written communication skills
Proficiency in Microsoft Office and healthcare documentation systems
Ability to work independently and collaboratively in a team-oriented environment
Demonstrated commitment to quality, accuracy, and exceptional customer service
Two or more years of experience in healthcare, specialty pharmacy, care coordination, or a clinical support environment preferred
Experience supporting specialty therapies, infusion services, or complex patient care programs preferred
Knowledge of healthcare regulations, including HIPAA, and understanding of specialty pharmacy or infusion workflows preferred
Experience using electronic health record (EHR) systems and healthcare applications such as Epic, Microsoft Office Suite, and other clinical documentation platforms preferred
Ability to manage multiple priorities while meeting service level agreements (SLAs) and quality standards in a fast-paced environment
Strong analytical and problem-solving skills with a focus on continuous process improvement
Excellent interpersonal, written, and verbal communication skills with the ability to build effective relationships across multidisciplinary teams
Proven ability to work independently while collaborating effectively with cross-functional teams
Experience with quality assurance, documentation review, data tracking, and reporting preferred
Customer-focused mindset with a commitment to delivering exceptional service to patients, providers, and internal stakeholders
Ability to adapt to changing priorities and contribute positively to organizational change initiatives

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
CVS Health bonus, commission or short-term incentive program in addition to base pay