Community Health Worker

CVS Health

. Serve as a bridge between members/community and the health care system/providers through outreach and education .

Posted 10/5/2026full-timeChampaign • Illinois • United StatesJunior💰 $19 - $39 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in community outreach and education, effectively bridging the gap between members and healthcare providers. Proficient in supporting socially and medically complex patients while managing multiple priorities in diverse environments.

Highest-signal resume keywords

Community Outreach ExperienceMedicaid Population KnowledgeCommunity Health Worker CertificationInterpersonal Communication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Information CommunicationMulti-System Outreach ProgramsSupport for Complex PatientsKnowledge of Community ResourcesTime Management

Soft Skills

Strong Interpersonal SkillsCollaborationAttention to DetailSound JudgmentFlexibility

Tools & Technologies

ExcelElectronic Health Records

Certifications & Qualifications

Community Health Worker CertificationMental Health First AidTrauma Informed CareFirst AidCPR

Industry Keywords

Health Care DeliveryC.L.A.S. StandardsMotivational InterviewingSocially Complex PatientsUrban and Rural Environments

About the role

Key responsibilities & impact

Serve as a bridge between members/community and the health care system/providers through outreach and education
Help Aetna members attain and maintain better health outcomes
Improve relationships between members and healthcare providers
Help members and providers become more acculturated with each other
Work under the direction of a designated professional
Provide support care to socially and medically complex patients in homes and other non-traditional settings
Communicate medical information to healthcare professionals and care coordinators by telephone
Travel to multiple office locations and home locations
Work with members and the community in Champaign and surrounding counties
Work collaboratively with teams while managing multiple priorities
Work Monday through Friday from 8:00 a.m. to 5:00 p.m., with occasional weekend hours
Travel up to 70% of the time

Requirements

What you’ll need

Must be located in Champaign, IL or surrounding area
Must be willing to travel within the 90 mile radius from Champaign County, IL at least 70% of the time
Must possess reliable transportation
1-3 years relevant experience, such as community outreach or home visits to members/patients
Experience serving Medicaid populations in urban or rural environments
Familiarity with local, formal, and informal resource networks
Flexibility to work in unknown working conditions, including varying patient-home environments
Ability to communicate medical information to health care professionals and care coordinators by telephone
Knowledge of formal and informal community agencies and resources
Working knowledge of multi-system outreach programs related to health care delivery, clinical education, and health-related services
Strong interpersonal and communication skills
Ability to work collaboratively, manage multiple priorities, use effective time management, and exercise sound judgment
Exceptional organizational and interpersonal skills with attention to detail
Ability to support socially and medically complex patients in varied non-traditional settings
Ability to influence medical care providers to adjust interventions based on members’ cultural, ethnic, or religious preferences
Community Health Worker Certification or equivalent training and experience
Mental Health First Aid, Trauma Informed Care, HIPAA, C.L.A.S. Standards, Motivational Interviewing, and specialized training in medical terminology and practices for designated health conditions preferred
Meet local state requirements such as first aid, CPR, and TB screening
Computer experience, including Excel and Electronic Health Records
High School Diploma or G.E.D.

Benefits

Comp & perks

CVS Health bonus, commission or short-term incentive program in addition to base pay
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being