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About the role
Key responsibilities & impact- Manage nationwide callouts
- Process Workbrain payroll corrections for the fleet
- Perform various administrative tasks
- Timely handle callouts
- Review and analyze Workbrain payroll corrections related to staffing and scheduling
- Collaborate with the direct supervisor, regional coordinators, and field leaders
- Provide weekend coverage and work varying shifts between 6:00 AM and 9:00 PM Eastern Time across 4–5 days per week
Requirements
What you’ll need- Minimum of 1 year of experience in workforce scheduling or a related field
- High School diploma or GED equivalent
- Knowledge of workforce scheduling practices
- Strong attention to detail and ability to meet deadlines
- Critical thinking and problem-solving skills
- Excellent customer service and communication skills across all levels (Providers, SPMs, ADs, Leadership)
- Ability to negotiate and influence effectively
- Comfortable working independently or collaboratively in a fast-paced environment (in-person or virtual)
- Strong organizational and prioritization skills
- Proficiency with Microsoft Windows and web-based applications
- Prior experience with scheduling software preferred
- Ability to see the big picture and adapt to change
- Demonstrates integrity and a positive attitude
- Availability to work East Coast hours
- Willingness to work 20 hours per week, including every other weekend
- Participation in a holiday rotation
Benefits
Comp & perks- Dental benefits
- Vision benefits
- Wellness resources
- Employee discounts
- Access to certain voluntary benefits
- Other programs supporting physical, emotional, and financial well-being
- CVS Health bonus, commission or short-term incentive program in addition to base pay