Education Analyst

CVS Health

. Contribute to the development and implementation of DPS training with the Clinical Educator .

Posted 11/12/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $46,988 - $102,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical operations and educational training within healthcare, with strong capabilities in technical troubleshooting, data analysis, and effective communication. Proficient in conducting training sessions and adapting educational resources to meet clinician needs.

Highest-signal resume keywords

Clinical Operations ExperienceTechnical Troubleshooting SkillsTraining Session FacilitationData Analysis SkillsExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SupportIPad Application PairingDevice TroubleshootingData AnalysisTraining DevelopmentEducational Resource AdaptationWebinar FacilitationOperational ReadinessSurvey Feedback ReviewPerformance Trend Identification

Soft Skills

Effective CommunicationCross-Functional Team AlignmentAnalytical ThinkingAdaptabilityInterpersonal Skills

Tools & Technologies

DPS HardwareIPad DevicesWebinar Platforms

Certifications & Qualifications

Licensed Practical NurseLicensed Vocational NurseMedical Assistant

Industry Keywords

HealthcareClinical EducationTraining RequirementsOperational TrendsAdult Learning

About the role

Key responsibilities & impact

Contribute to the development and implementation of DPS training with the Clinical Educator
Coordinate with UX teams to identify clinician needs, skills gaps, and training requirements
Review training survey feedback and analyze data for training impact and delivery improvements
Annually review DPS training offerings for accuracy and improvements
Identify member refusal performance trends and conduct targeted outreach and education with Clinical Success
Coordinate and conduct interactive DPS training webinars with clinicians before member visits
Ensure setup, iPad device pairing, and operational readiness of DPS hardware
Educate clinicians on test best practices and maintain current DPS educational materials
Adapt educational resources to product changes
Liaise between Education, Clinician Support, and DPS Operations
Conduct training sessions based on clinician availability, including early mornings, evenings, or weekends

Requirements

What you’ll need

3-4 years experience in clinical operations, technical support, or educational/instructional roles within healthcare
Strong technical troubleshooting skills, including hardware setup, iPad application pairing, and device troubleshooting
Proven ability to present and facilitate technical training sessions/webinars effectively to adult learners
Excellent communication skills with a track record of cross-functional team alignment
Strong analytical skills to identify operational trends and implement corrective educational strategies
Ability to travel up to 50% of the time
Clinical experience preferred, including Licensed practical nurse, Licensed vocational nurse, or Medical assistant
Bachelor's degree preferred

Benefits

Comp & perks

CVS Health bonus, commission or short-term incentive program in addition to base pay
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being, based on eligibility