Executive Director, Business Transformation

CVS Health

. Lead the business transformation function and partner with technology leadership on a multi-year transformation program .

Posted 10/15/2026full-timeConnecticut • United StatesLead💰 $131,500 - $303,195 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates mastery in enterprise business transformation leadership, including strategy execution, governance, and roadmap development. Proven ability to lead large-scale, cross-functional transformation programs while fostering collaboration and accountability for measurable business results.

Highest-signal resume keywords

Business Transformation LeadershipStrategic PlanningStakeholder ManagementChange ManagementKPI Monitoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementOperational ExcellenceGovernance DevelopmentRisk ManagementPerformance MeasurementProcess RedesignValue RealizationResource AllocationCapability PrioritizationTechnology-Enabled Transformation

Soft Skills

Executive CommunicationProblem-SolvingAdaptabilityCoachingTeam Development

Industry Keywords

Transformation RoadmapBusiness ReadinessStakeholder EngagementContinuous ImprovementExecutive Reporting

About the role

Key responsibilities & impact

Lead the business transformation function and partner with technology leadership on a multi-year transformation program
Establish and oversee the transformation roadmap, including scope, sequencing, milestones, business readiness, and value realization
Translate business strategy into prioritized capabilities, requirements, operating model changes, and delivery plans
Maintain executive-level visibility into progress, risks, dependencies, organizational readiness, and business outcomes
Design and manage governance structures, decision-making forums, executive reporting, dependency management, and escalation processes
Lead process redesign, business readiness, change management, stakeholder engagement, communications, training, and adoption
Define and monitor KPIs, adoption metrics, benefits realization measures, and operational performance indicators
Identify and mitigate transformation risks, resource constraints, organizational impacts, and readiness gaps
Communicate priorities, progress, decisions, risks, and impacts to executive sponsors, business leaders, technology teams, and stakeholders
Build and develop a high-performing transformation team
Drive accountability through performance expectations, coaching, talent development, and performance management
Foster collaboration, transparency, continuous improvement, and accountability for measurable business results

Requirements

What you’ll need

12+ years of progressive leadership experience in business transformation, strategy execution, operational excellence, program management, consulting, or technology-enabled change initiatives
10+ years of experience leading large-scale, cross-functional transformation programs with enterprise-wide impact
Mastery of enterprise business transformation leadership, including strategy, operating model design, governance, roadmap development, execution, and value realization across complex, multi-year initiatives
Deep expertise in technology-enabled transformation and translating business strategy into prioritized capabilities, requirements, and scalable solutions
Strong strategic planning and program leadership skills, including prioritization, resource allocation, risk and dependency management, performance measurement, and measurable business results
Executive-level stakeholder management and influence
Expert problem-solving and analytical capabilities
Demonstrated success leading organizational change, including process redesign, business readiness, communications, stakeholder engagement, training, and adoption
Experience establishing and monitoring KPIs, benefits realization metrics, adoption measures, and operational performance indicators
Proven ability to build and develop high-performing teams
Exceptional communication, executive presence, and adaptability

Benefits

Comp & perks

CVS Health bonus, commission or short-term incentive program
Award target in the company’s equity award program
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being