Executive Director, Learning Strategy, Design & Learner Experience

CVS Health

. Define and execute the enterprise learning strategy and multi-year roadmap .

Posted 11/12/2026full-timeRemote • United StatesLead💰 $131,500 - $303,195 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in defining and executing enterprise learning strategies, establishing governance for learning design, and leading multidisciplinary teams to enhance learner experiences. Proficient in leveraging AI, automation, and emerging technologies to drive scalable learning solutions and measure effectiveness.

Highest-signal resume keywords

Enterprise Learning Strategy DevelopmentLearning Design Center LeadershipAI and Automation Application in LearningCross-Functional Team LeadershipLearning Technology Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Learning DesignCurriculum DevelopmentDigital Learning ExperienceMeasurement FrameworksKPI EstablishmentContent DevelopmentScalable Learning SolutionsEnterprise LeadershipTalent DevelopmentLearning Technology

Soft Skills

Influencing Senior ExecutivesCross-Functional CollaborationTeam DevelopmentStrategic ThinkingCommunication

Tools & Technologies

Learning Management SystemsAI TechnologiesAnalytics ToolsDigital Learning PlatformsHR Technology

Industry Keywords

Learning and DevelopmentWorkforce CapabilityCurriculum ArchitectureAccessibility StandardsEnterprise Governance

About the role

Key responsibilities & impact

Define and execute the enterprise learning strategy and multi-year roadmap
Establish enterprise standards and governance for learning design, curriculum architecture, content, accessibility, learner experience, and measurement
Translate business and workforce capability needs into scalable learning strategies and solutions
Advise senior leaders on learning, skills, AI, and workforce capability trends
Lead the Learning Design Center of Excellence and end-to-end design and development of enterprise learning experiences
Drive consistency, quality, reuse, modularity, and scalability across enterprise curricula and content
Lead the strategy and learner experience for Classroom of the Future in partnership with DDAT
Oversee learning demand, prioritization, capacity, and delivery
Partner with DDAT/HR Technology on learning technology capabilities, roadmaps, governance, selection, and optimization
Drive adoption and continuous improvement of digital learning experiences
Lead adoption of approved AI, automation, and emerging technologies
Establish modern design and development practices and a culture of experimentation and data-driven improvement
Evaluate emerging learning capabilities and partners and scale valuable solutions
Establish measurement frameworks and KPIs for learning effectiveness, learner experience, capability development, technology adoption, operational performance, and business impact
Provide executive-level insights on enterprise learning investments
Build partnerships across business, HR, Talent, DDAT/HR Technology, Information Security, Procurement, and external partners
Lead and develop a multidisciplinary team across learning design, digital learning, content, technology, and learner experience
Manage resources, vendors, budgets, and investments

Requirements

What you’ll need

10+ years of progressive experience in learning and development, talent/capability development, learning design, or learning technology, including significant enterprise leadership experience
Experience developing and executing enterprise learning strategies, operating models, and large-scale transformations
Experience leading learning design, curriculum, content development, learner experience, or Learning Design Center of Excellence functions
Experience partnering with technology/product organizations to shape enterprise learning platforms and digital experiences
Experience applying AI, automation, analytics, and emerging technology to learning and development (preferred)
Experience leading multidisciplinary teams and managing enterprise learning demand, resources, vendors, and delivery
Proven ability to influence senior executives and lead effectively across complex, cross-functional organizations
Bachelor's degree (required)
Master's degree in Learning, Organizational Development, Human Resources, Education, Instructional Design, Business, Technology, or related field (preferred)
Travel 1 week/month to and/or based on the needs of the business

Benefits

Comp & perks

CVS Health bonus, commission or short-term incentive program
Equity award program
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being