Executive Director, Warehouse Management Systems

CVS Health

. Own the multi-site WMS implementation roadmap aligned with corporate objectives and timelines .

Posted 9/18/2026full-timeRemote • Rhode Island • United StatesSenior💰 $131,500 - $303,195 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading Manhattan Warehouse Management System (WMS) implementations, including planning, execution, and post-go-live stabilization. Possesses strong leadership skills to influence cross-functional teams and manage operational processes effectively.

Highest-signal resume keywords

Manhattan WMS ImplementationOperational Knowledge of Warehouse ProcessesLeadership and Influence Across Multiple SitesImplementation Planning and Readiness AssessmentLean Six Sigma Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

WMS ConfigurationChange ManagementDeployment ManagementData AnalysisBudget ManagementPerformance Metrics ManagementProcess StandardizationRisk ManagementTraining DevelopmentSOP Creation

Soft Skills

Excellent Communication SkillsAnalytical Problem-SolvingAbility to Manage Multiple PrioritiesCoaching and Capability BuildingResistance Management

Tools & Technologies

Manhattan Warehouse Management SystemAutomation SystemsLabor Management SystemsTransportation Management SystemsInventory Control Systems

Certifications & Qualifications

Lean Six Sigma Certification

Industry Keywords

WMS Implementation RoadmapGovernance FrameworksHypercare TeamsSite Readiness AssessmentEnterprise-Wide Deployments

About the role

Key responsibilities & impact

Own the multi-site WMS implementation roadmap aligned with corporate objectives and timelines
Chair central governance forums and establish decision-making frameworks, risk thresholds, and escalation paths
Lead design, configuration, testing, training, change management, deployment, and post-go-live hypercare
Set stage-gate entry and exit criteria and ensure deliverables, approvals, and readiness
Own cutover and stage-gate decisions with executive sponsors, site leadership, and PMO
Define and maintain design standards, operational principles, standardized processes, configurations, and SOPs
Capture and disseminate lessons learned and reusable implementation assets
Assess site readiness and lead remediation plans
Direct mock runs, pilots, and phased deployments
Establish hypercare teams, roles, SLAs, and escalation protocols
Manage WMS health metrics, trend data, throughput, and quality metrics; implement corrective actions
Transition sites to steady-state support with documented playbooks and ownership
Manage program budgets, forecasts, variances, vendor statements of work, and change orders
Lead, develop, and recruit central team resources
Establish performance expectations, coach capability building, and support succession
Educate DC leaders, drive WMS adoption, manage resistance, and develop communication plans
Provide executive briefings and site-level huddles
Integrate Operations, IT, Engineering, Training/Change, and Finance efforts
Align program dependencies and resolve cross-team blockers
Coordinate with vendors and partners on configuration, integrations, and issue resolution

Requirements

What you’ll need

Bachelor’s degree required
Deep operational knowledge of warehouse processes and WMS platforms
Demonstrated experience leading Manhattan WMS implementations, upgrades, or enterprise-wide deployments
Prior experience with large-scale technology implementations
Expertise in implementation planning, readiness assessment, and post-go-live stabilization
Experience with Manhattan Warehouse Management System (WMS)
Strong leadership and ability to influence across multiple sites
Excellent written and verbal communication skills
Analytical and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Willingness to travel up to 50%
Preferred: Experience leading enterprise-scale WMS transformations across multiple distribution centers
Preferred: Experience implementing and optimizing Manhattan WMS integrated with automation, labor management, transportation management, and inventory control systems
Preferred: Lean Six Sigma certification or demonstrated continuous improvement experience

Benefits

Comp & perks

CVS Health bonus, commission or short-term incentive program
Award target in the company’s equity award program
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being