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Internal Communications Manager – SharePoint Specialist
CVS Health. Plan and deliver internal communications for an organization of approximately 3,000 employees and 1,500 contractors .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in corporate and internal communications, with a strong focus on executive messaging and SharePoint management. Proven ability to produce high-quality, on-brand communications tailored to diverse audiences while managing multiple priorities effectively.
Highest-signal resume keywords
Corporate Communications ExperienceExecutive Communications ExperienceSharePoint ManagementExceptional Writing And Editing SkillsMicrosoft 365 Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Internal CommunicationsExecutive MessagingSharePoint Site ManagementContent CreationOrganizational UpdatesCommunications StrategyOperational CommunicationsSurvey AdministrationEngagement TrackingContent Guidelines Maintenance
Soft Skills
Strong Organizational SkillsAttention To DetailInterpersonal SkillsAdaptabilityCredibility Building
Tools & Technologies
Microsoft 365OutlookPowerPointTeamsWordSharePoint
Industry Keywords
CommunicationsPublic RelationsMarketingLeadership MessagingOrganizational Change
About the role
Key responsibilities & impact- Plan and deliver internal communications for an organization of approximately 3,000 employees and 1,500 contractors
- Partner with A&BC leaders at the SVP and VP level
- Shape executive messaging and manage major announcements
- Own day-to-day operational communications
- Manage the A&BC SharePoint site as the primary communications channel
- Serve as A&BC liaison to the broader organization
- Write communications, announcements, and leadership messages
- Advise SVP and VP-level leaders on communication strategy
- Plan, draft, and deliver leadership announcements and organizational updates
- Maintain a communications calendar
- Anticipate communication needs around organizational changes and priorities
- Develop and distribute operational communications, newsletters, and regular updates
- Tailor content, tone, and channel to different audiences
- Maintain messaging, quality, and brand standards across channels
- Gather feedback and track engagement
- Manage, edit, and maintain the A&BC SharePoint site
- Create new SharePoint pages, features, and resources
- Maintain content guidelines, processes, templates, and archives
- Partner with site owners and contributors on governance, permissions, and content quality
- Support planning and execution of town halls, including agendas, leader preparation, content, run-of-show, and follow-up
- Plan, administer, and report on organizational surveys
- Translate survey results into communications and actionable insights
- Support site events and organization-wide engagement activities
- Collaborate with enterprise communications on the Vibrancy Awards and special communications events
- Align A&BC communications with enterprise messaging, priorities, and brand guidelines
- Provide flexible operational and ad hoc support
Requirements
What you’ll need- 4+ years of experience with corporate or internal communications
- 2+ years of experience with executive communications (VP+)
- 2+ years of experience working directly with VP-level or above leaders
- Proven track record of producing on-tone, on-brand communications
- 2+ years of hands-on experience creating, managing, and maintaining SharePoint sites used as an organizational communications vehicle
- 2+ years of exceptional writing and editing experience
- Ability to adapt voice and style for different leaders and audiences
- 2+ years of experience independently managing multiple priorities, workstreams, and deadlines
- 2+ years demonstrating strong organizational skills and attention to detail
- 2+ years displaying strong interpersonal skills and ability to build credibility with senior leaders and colleagues at all levels
- 2+ years of experience with Microsoft 365 tools, including Outlook, PowerPoint, Teams, and Word
- Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or a related field, or equivalent experience
- Qualified applicants with arrest or conviction records will be considered in accordance with applicable federal, state, and local laws
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- CVS Health bonus, commission or short-term incentive program in addition to base pay