Lead Director, Digital Product

CVS Health

. Establish the multi-year digital product vision and roadmap with Commercial Product .

Posted 10/9/2026full-timeRemote • Massachusetts • United StatesSenior💰 $144,200 - $288,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates deep expertise in digital product strategy and delivery within the healthcare industry, leveraging AI and emerging technologies to drive revenue growth and enhance product value. Proven ability to lead complex, cross-functional initiatives while utilizing data-driven insights for strategic decision-making and stakeholder management.

Highest-signal resume keywords

Digital Product StrategyAgile MethodologiesCross-Functional LeadershipData-Driven Decision-MakingRisk Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital Product ManagementMarket AnalysisCustomer ResearchFinancial KPI MonitoringProduct Roadmap DevelopmentEmerging TechnologiesAI IntegrationBusiness Feasibility AssessmentComplex Product LaunchStakeholder Engagement

Soft Skills

Strategic ThinkingCommunication SkillsProblem-SolvingJudgmentAdaptability

Tools & Technologies

SAFe FrameworkAnalytics ToolsCustomer Success PlatformsMarketing SoftwareSales Tools

Industry Keywords

Healthcare IndustryDigital TransformationRevenue GrowthMedical Cost SavingsMatrixed Organizations

About the role

Key responsibilities & impact

Establish the multi-year digital product vision and roadmap with Commercial Product
Define new capabilities and investment needs
Deliver market-leading capabilities that enhance product value, accelerate customer adoption, and drive business growth
Identify emerging opportunities and champion transformative ideas
Deliver incremental enhancements with measurable business and customer impact
Monitor market trends, competitive offerings, and industry innovations
Inform product strategy, positioning, investment decisions, and roadmap priorities
Lead the piloting, scaling, and commercialization of new capabilities
Translate strategic concepts into customer solutions and business outcomes
Identify, assess, and manage risks and develop mitigation strategies
Escalate issues and ensure timely resolution
Communicate insights, context, and recommendations to senior leadership
Establish and monitor product performance, adoption, and financial KPIs
Use data-driven insights to optimize performance and inform product strategy
Collaborate with Commercial Product, Analytics & Behavior Change, Customer Success, Marketing, Sales, Finance, and other stakeholders

Requirements

What you’ll need

Deep expertise in digital product strategy and delivery within the healthcare industry
Experience leveraging AI and emerging technologies to develop and scale digital products within Agile and/or SAFe environments
Strong business acumen with a proven track record of driving revenue growth, delivering medical cost savings, and creating new business opportunities
Demonstrated success leading complex, cross-functional initiatives in highly matrixed organizations
Ability to use data-driven decision-making, market analysis, customer research, and business/operational/technical feasibility assessments
Experience partnering with National Accounts, validating new concepts, gathering feedback, and navigating complex issues
Exceptional risk identification, management, and communication skills
Strong strategic thinking and ability to turn data and insights into measurable business results
Outstanding communication, executive presence, and stakeholder management capabilities
Strong problem-solving, judgment, and decision-making skills
Ability to manage multiple priorities, operate independently, and deliver results in a fast-paced environment
Resilience and adaptability amid ambiguity, change, and evolving business needs
Highly organized and detail-oriented, with strong execution and follow-through
Growth mindset and ability to develop self and others
Minimum 10 years professional experience in product management, product strategy, and/or digital strategy
7+ years in a digital environment, leading cross-functional teams within a matrixed environment
7+ years presenting and influencing stakeholders in executive settings
5+ years leading the design and launch of complex new products and/or processes
Able to travel up to 10% annually
Bachelor's degree required
Master’s degree preferred or related experience

Benefits

Comp & perks

CVS Health bonus, commission or short-term incentive program
Award target in the company’s equity award program
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being