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Lead Director – Digital Product, Admission Prevention
CVS Health. Lead technology product strategy and execution for admission prevention and patient segmentation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading technology product strategy and execution within healthcare, particularly in value-based care and Epic EHR implementation. Proven ability to drive cross-functional teams, optimize care coordination, and translate clinical needs into actionable technology solutions.
Highest-signal resume keywords
Epic EHR ImplementationValue-Based Care ModelsCross-Functional Team LeadershipClinical Operations ExpertiseHealthcare Technology Strategy
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Epic EHR WorkflowsPatient Risk Stratification ModelsCare Coordination OptimizationTechnology Lifecycle ManagementQuality Improvement MethodologiesData IntegrationProblem Statement TranslationOutcome Metrics EstablishmentClinical Quality MetricsMedical Cost Initiative Pathways
Soft Skills
EmpathyCommunicationInfluenceProblem-SolvingTeam Building
Certifications & Qualifications
Bachelor's DegreeGraduate Degree (Preferred)Clinical Background (RN, MD, DO, NP, PA) Preferred
Industry Keywords
Healthcare OperationsPatient SegmentationValue-Based CareFee-for-Service DynamicsClinical Care Pathways
About the role
Key responsibilities & impact- Lead technology product strategy and execution for admission prevention and patient segmentation
- Partner with healthcare delivery leadership on end-to-end care models to drive admissions prevention
- Optimize care coordination and develop or implement patient risk stratification models
- Define care model strategy with CVS Healthcare Delivery stakeholders
- Drive cross-functional technology teams to identify and execute technology solutions
- Establish shared outcome metrics tied to clinical quality, patient experience, and financial performance
- Lead multidisciplinary teams of product managers, Epic analysts, software engineers, data scientists, and designers
- Translate clinical ideas into problem statements, product specifications, and Epic/technology architectures
- Integrate external data sources with internal Epic workflows to provide clinicians with actionable insights
- Own the technology lifecycle from problem discovery through solutioning, build, deployment, and outcome realization
- Establish continuous feedback and iterative improvement cycles
- Scale solutions across Value-Based Care and Fee-for-Service delivery environments
- Lead, mentor, and build a high-performing product team
- Lead and mentor cross-functional Epic, engineering, and data science teams
- Foster a culture of curiosity, resilience, problem-solving, joy, and high engagement
Requirements
What you’ll need- Bachelor’s degree required
- 10+ years of progressive leadership experience spanning healthcare operations, clinical technology product management, and enterprise EHR implementation, specifically Epic
- Expertise with value-based care models and Epic as a core care delivery platform
- Hands-on experience with Epic EHR workflows and module configurations
- Ability to translate operational requirements into Epic build
- Understanding of how external health data enriches EHR clinical workflows
- Deep familiarity with clinical operations and Quality Improvement methodologies
- Deep familiarity with Value-Based Care constructs and Fee-for-Service operational dynamics
- Knowledge of medical cost initiative care pathways
- Track record of leading cross-functional teams to deliver high-scale technology-backed clinical interventions
- Proven history of partnering with primary care delivery networks, retail clinics, or value-based care organizations to improve medical cost trends and clinical care pathways
- Proven ability to communicate, influence, and build trust with senior executive stakeholders and frontline team members
- Exceptional analytical rigor and ability to frame ambiguous clinical challenges into structured problem statements
- Demonstrated ability to lead with empathy, optimism, and rigor
- Graduate degree and/or clinical background (RN, MD, DO, NP, PA) preferred
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- CVS Health bonus, commission or short-term incentive program
- Equity award program