Lead Director Digital Product – Chronic Condition Management

CVS Health

. Lead technology product strategy and end-to-end execution for chronic condition programs, including Compass Rose programs .

Posted 10/15/2026full-timeRemote • United StatesSenior💰 $144,200 - $288,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading technology product strategy and execution for chronic condition programs, with a strong focus on Epic EHR implementation, value-based care models, and cross-functional team leadership. Proven ability to translate clinical visions into scalable technology solutions that enhance patient outcomes and operational efficiency.

Highest-signal resume keywords

Epic EHR ImplementationValue-Based Care ModelsCross-Functional Team LeadershipClinical Technology Product ManagementHealthcare Operations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technology Product StrategyClinical Workflow IntegrationData AnalysisProblem Statement FramingOutcome Metrics EstablishmentTechnology Lifecycle ManagementEpic Build TranslationQuality Improvement MethodologiesOperational Requirement TranslationTechnology Roadmap Development

Soft Skills

CommunicationInfluenceTrust BuildingMentoringProblem-Solving

Tools & Technologies

EpicEHR WorkflowsRemote MonitoringClaims Data IntegrationHealth Plan Feeds

Certifications & Qualifications

Bachelor’s DegreeGraduate Degree (Preferred)Clinical Background (Preferred)

Industry Keywords

Chronic Condition ProgramsValue-Based CareFee-For-ServiceRetail HealthClinical Operations

About the role

Key responsibilities & impact

Lead technology product strategy and end-to-end execution for chronic condition programs, including Compass Rose programs
Coordinate with Clinical Documentation, Clinic Operations, Quality & Stars, and Digital business technology domains
Partner with clinical and business operational leaders to shape end-to-end technology pathways for safe, high-quality outpatient care
Lead multidisciplinary teams of product managers, Epic analysts, software engineers, data scientists, and UI/UX designers
Translate clinical vision into scalable technology roadmaps focused on patient outcomes, safety, patient and care-team experience, and lowering total cost of care
Partner with healthcare delivery leadership on efficient, safe care models and reduced administrative burden
Serve as a strategic thought partner for CVS HCD business stakeholders defining care model strategy
Drive cross-functional technology solutions and end-to-end product execution
Establish shared outcome metrics tied to clinical quality, patient experience, and financial performance
Transform clinical ideas into problem statements, product specifications, and Epic/technology architectures
Own end-to-end technology design, technical requirements, technology build, product roadmap, and backlogs
Integrate external data sources, including claims data, remote monitoring, and health plan feeds, with internal Epic workflows
Manage the technology lifecycle from problem discovery through solutioning, build, deployment, and measurable outcome realization
Establish feedback loops and iterative improvement cycles
Scale solutions across Value-Based Care and Fee-For-Service delivery environments
Lead, mentor, and build high-performing product and cross-functional technology teams
Foster a culture of curiosity, resilience, problem-solving, joy, and high engagement

Requirements

What you’ll need

Bachelor’s degree required
Graduate degree and/or clinical background preferred (RN, MD, DO, NP, PA)
10+ years of progressive leadership experience spanning healthcare operations, clinical technology product management, and enterprise EHR implementation, specifically Epic
Expertise with value-based care models, retail health, and Epic as a core care delivery platform
Proven ability to communicate, influence, and build trust with senior executive stakeholders and frontline team members
Hands-on experience with Epic EHR workflows and module configurations
Experience translating operational requirements into Epic build
Understanding of how external health data enriches EHR clinical workflows
Deep familiarity with clinical operations, Quality Improvement methodologies, Value-Based Care constructs, Fee-For-Service operational dynamics, and medical cost initiative care pathways
Track record of leading cross-functional teams to deliver high-scale technology-backed clinical interventions
Exceptional analytical rigor and ability to frame ambiguous clinical challenges into structured problem statements
Demonstrated ability to lead and build high-trust teams
Proven history of partnering with primary care delivery networks, retail clinics, and/or value-based care organizations to improve medical cost trends and clinical care pathways

Benefits

Comp & perks

CVS Health bonus, commission or short-term incentive program
Equity award program
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being