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CVS Health

Lead Director – Digital Product, Clinical Documents & Care Delivery Products

CVS Health

. Lead technology product strategy and execution for clinical documentation, in-clinic and virtual care encounters, in-basket management, and asynchronous care .

Posted 10/15/2026full-timeRemote • United States, SpainSenior💰 $144,200 - $288,400 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in leading technology product strategy and execution within healthcare, focusing on clinical documentation and value-based care models. Proven ability to translate clinical vision into scalable technology solutions while fostering high-performing cross-functional teams.

Highest-signal resume keywords
Epic EHR ImplementationValue-Based Care ModelsClinical Technology Product ManagementCross-Functional Team LeadershipHealthcare Operations

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Epic EHR WorkflowsTechnology RoadmapsClinical Quality ImprovementOperational Requirements TranslationTechnology Lifecycle ManagementData IntegrationAsynchronous Care SolutionsPatient Outcome MetricsCost Reduction StrategiesHealthcare Delivery Models
Soft Skills
LeadershipMentoringProblem-SolvingCollaborationCuriosity
Certifications & Qualifications
Bachelor's DegreeGraduate Degree (Preferred)Clinical Background (RN, MD, DO, NP, PA) Preferred
Industry Keywords
Clinical OperationsValue-Based CareFee-for-Service DynamicsRetail HealthPrimary Care Delivery Networks

About the role

Key responsibilities & impact
  • Lead technology product strategy and execution for clinical documentation, in-clinic and virtual care encounters, in-basket management, and asynchronous care
  • Partner with clinical and business operational leaders to shape end-to-end technology pathways for safe, high-quality outpatient care
  • Lead multidisciplinary teams of product managers, Epic analysts, software engineers, data scientists, and UI/UX designers
  • Translate clinical vision into scalable technology roadmaps focused on patient outcomes, safety, patient and care-team experience, and cost reduction
  • Collaborate with healthcare delivery leadership on efficient and safe care models while reducing administrative burden
  • Serve as a strategic thought partner to CVS HCD business stakeholders on care model strategy
  • Drive cross-functional technology teams in defining and executing technology solutions
  • Establish shared outcome metrics tied to clinical quality, patient experience, and financial performance
  • Transform clinical ideas into problem statements, product specifications, and Epic/technology architectures
  • Oversee end-to-end technology design, technical requirements, and technology build
  • Integrate claims data, remote monitoring, health plan feeds, and other external data sources with internal Epic workflows
  • Own the technology lifecycle from discovery through solutioning, build, deployment, and measurable outcomes
  • Establish feedback loops and iterative improvement cycles
  • Ensure solutions scale across Value-Based Care and Fee-for-Service environments
  • Lead, mentor, and build high-performing product and cross-functional technology teams
  • Foster a culture of curiosity, resilience, problem-solving, and joy

Requirements

What you’ll need
  • Bachelor’s degree required
  • 10+ years of progressive leadership experience spanning healthcare operations, clinical technology product management, and enterprise EHR implementation, specifically Epic
  • Expertise with value-based care models and retail health
  • Hands-on experience with Epic EHR workflows and module configurations
  • Experience translating operational requirements into Epic build
  • Understanding of how external health data enriches EHR clinical workflows
  • Deep familiarity with clinical operations and Quality Improvement methodologies
  • Knowledge of Value-Based Care and Fee-for-Service operational dynamics
  • Knowledge of medical cost initiative care pathways
  • Track record leading cross-functional teams to deliver high-scale technology-backed clinical interventions
  • Proven history partnering with primary care delivery networks, retail clinics, and/or value-based care organizations
  • Graduate degree and/or clinical background (RN, MD, DO, NP, PA) preferred
  • Qualified applicants with arrest or conviction records will be considered in accordance with applicable federal, state, and local laws

Benefits

Comp & perks
  • CVS Health bonus, commission or short-term incentive program
  • Equity award program
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting physical, emotional, and financial well-being