Lead Director, Digital Product – Quality & Stars

CVS Health

. Lead technology product strategy and execution for quality measures and programs, including Health Maintenance and dashboards supporting Medicare Stars and ACO lead programs .

Posted 10/13/2026full-timeRemote • United StatesSenior💰 $144,200 - $288,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading technology product strategy and execution within healthcare, particularly focusing on quality measures and value-based care models. Proficient in managing cross-functional teams and integrating clinical technology solutions to enhance care delivery and performance metrics.

Highest-signal resume keywords

Epic EHR ImplementationValue-Based Care ModelsHealthcare Operations LeadershipCross-Functional Team ManagementQuality Improvement Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Epic EHR WorkflowsTechnology Product ManagementData IntegrationClinical Quality MetricsOperational Requirement TranslationTechnology DesignStakeholder AlignmentPerformance MeasurementTechnology Lifecycle ManagementProblem Statement Development

Soft Skills

Executive PresenceCommunication SkillsMentoringProblem-SolvingCuriosity

Tools & Technologies

EpicCare Delivery PlatformsPerformance ToolsHealth Data SourcesDashboards

Certifications & Qualifications

Bachelor's DegreeGraduate Degree (Preferred)Clinical Background (RN, MD, DO, NP, PA) Preferred

Industry Keywords

Medicare StarsACO ProgramsClinical OperationsFee-For-Service DynamicsMedical Cost Initiatives

About the role

Key responsibilities & impact

Lead technology product strategy and execution for quality measures and programs, including Health Maintenance and dashboards supporting Medicare Stars and ACO lead programs
Partner with clinical, business, operational, and enterprise governance stakeholders to shape technology pathways supporting ambulatory quality performance
Manage Health Maintenance topic requests through stakeholder alignment, governance, and execution
Ensure accurate and current training materials for care teams at the point of care
Lead end-to-end strategy for Stars across Part C and D measures
Ensure payer files are loaded into the core care delivery platform and performance tools accurately reflect results
Develop technology approaches that help care teams improve Stars quality-measure performance
Drive cross-functional technology teams that enable care model strategy and end-to-end product execution
Establish shared outcome metrics tied to clinical quality, patient experience, and financial performance
Lead multidisciplinary teams of product managers, Epic analysts, software engineers, data scientists, and designers
Transform broad ideas into problem statements, product specifications, and Epic/technology architectures
Oversee end-to-end technology design, technical requirements, and technology build
Integrate external data sources such as claims data, remote monitoring, and health plan feeds with internal Epic workflows
Own the technology lifecycle from discovery through solutioning, build, deployment, and measurable outcome realization
Establish feedback loops and iterative improvement cycles
Lead, mentor, and build high-performing product and cross-functional technology teams
Foster a culture of curiosity, resilience, problem-solving, joy, and high engagement

Requirements

What you’ll need

Bachelor’s degree required
10+ years of progressive leadership experience spanning healthcare operations, clinical technology product management, and enterprise EHR implementation, specifically Epic
Expertise with value-based care models, payer quality programs, and Epic as a core care delivery platform
Hands-on experience with Epic EHR workflows and module configurations
Experience translating operational requirements into Epic build
Understanding of how external health data enriches EHR clinical workflows
Deep familiarity with clinical operations, Quality Improvement methodologies, Value-Based Care constructs, Fee-For-Service operational dynamics, and medical cost initiative care pathways
Track record leading cross-functional teams to deliver high-scale technology-backed clinical interventions
Proven history partnering with primary care delivery networks, retail clinics, and/or value-based care organizations to improve medical cost trends and clinical care pathways
Graduate degree and/or clinical background (RN, MD, DO, NP, PA) preferred
Executive presence and ability to communicate and influence senior executive stakeholders and frontline team members
Exceptional analytical rigor and ability to frame ambiguous clinical challenges into structured problem statements

Benefits

Comp & perks

CVS Health bonus, commission or short-term incentive program
Award target in the company’s equity award program
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being