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Lead Director – Network Core Infrastructure Operations
CVS Health. Lead engineers responsible for core routing and switching infrastructure spanning applications, users, locations, datacenters, and multi-cloud environments .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in enterprise network infrastructure operations, including WAN and LAN management, routing and switching on Cisco platforms, and automation using scripting languages. Proven ability to lead teams, enforce network change-control processes, and implement AI-driven network operations.
Highest-signal resume keywords
Enterprise Network Infrastructure OperationsRouting And Switching On Cisco PlatformsWAN And LAN ManagementNetwork Automation Using Python Or AnsibleLeadership And Team Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
BGPOSPFEIGRPVLANsMPLSSD-WANDNSDHCPIPAMNetwork Monitoring
Soft Skills
LeadershipCommunicationMentoring
Tools & Technologies
Cisco Catalyst SD-WANInfobloxF5 Load BalancerAIOpsNETCONF/YANGTerraform
Certifications & Qualifications
Cisco CCNPCisco CCIEITIL
Industry Keywords
HealthcareHIPAAPCI DSSMulti-Cloud Networking24x7 Operations Environment
Tech Stack
Tools & technologiesAnsibleAWSAzureCloudDNSPythonSwitchingTerraform
About the role
Key responsibilities & impact- Lead engineers responsible for core routing and switching infrastructure spanning applications, users, locations, datacenters, and multi-cloud environments
- Own the operational health, performance, and security of WAN, LAN, and core network services
- Oversee design, implementation, and maintenance of resilient WAN and LAN networks
- Manage routing and switching operations, including turn-ups, changes, and remediation
- Operate and safeguard DNS, DHCP, and IPAM services using Infoblox
- Maintain NTP and network authentication services in partnership with identity and security teams
- Implement and oversee SDN and SD-WAN capabilities, including Cisco Catalyst SD-WAN and ACI
- Manage multi-cloud connectivity and coordinate carrier/WAN services
- Ensure network monitoring is captured, acknowledged, reported, and consolidated into a single-pane-of-glass view
- Create automated reporting on network health, outages, and status
- Identify network issues and vulnerabilities and implement preventive solutions
- Lead resolution of complex, high-impact network issues, including root-cause analysis
- Develop and enforce network change-control processes
- Collaborate with cross-functional teams to implement changes with minimal operational impact
- Review daily network changes and drive a high success rate for approved changes
- Lead, develop, mentor, and provide career growth for a Level 1–3 network operations team
- Manage staffing and shift coverage
- Develop and track network performance, reliability, and efficiency KPIs
- Lead capacity planning and forecast investment needs
- Drive governed automation for diagnostics, configuration compliance, and reporting
- Adopt AI-assisted/AIOps capabilities where valuable, with engineers reviewing and approving recommendations
Requirements
What you’ll need- 10+ years of enterprise network infrastructure operations and engineering experience
- 5+ years of hands-on enterprise routing and switching experience on Cisco platforms, including BGP, OSPF or EIGRP, VLANs, spanning tree, VXLAN/EVPN, VRFs, QoS, and ACLs
- 3+ years of experience leading teams
- 3+ years of experience operating core network services including DNS, DHCP, and IPAM (Infoblox) at enterprise scale
- 3+ years of WAN and LAN experience across datacenter, campus, and multi-site environments, including MPLS and/or SD-WAN
- Bachelor's degree or equivalent experience (HS diploma + 4 years relevant experience)
- Experience with load balancing (F5), firewall, proxy, and network-edge segmentation
- Experience with incident, problem, and change management in a 24x7 operations environment
- Monitoring and observability experience
- Scripting/automation experience, such as Python or Ansible
- Familiarity with AI-driven network operations (AIOps)
- Experience with streaming telemetry, SNMP, NetFlow/IPFIX, and syslog data pipelines at scale
- Advanced automation/infrastructure-as-code experience with NETCONF/YANG, Ansible, or Terraform
- Hands-on experience with Cisco Catalyst SD-WAN, ACI, or Catalyst Center (DNA Center)
- Multi-cloud networking experience with AWS and/or Azure
- Experience in a large, regulated enterprise such as healthcare, HIPAA, or PCI DSS environments
- Industry certifications such as Cisco CCNP or CCIE (or equivalent), and ITIL are preferred
- Excellent leadership, communication, and mentoring skills
Benefits
Comp & perks- CVS Health bonus, commission or short-term incentive program
- Equity award program
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being