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CVS Health

Lead Director, Platform Management

CVS Health

. Define and evolve the strategic vision, product roadmap, and capability strategy for Caremark's Prior Authorization platforms .

Posted 10/6/2026full-timeRemote • United StatesSenior💰 $100,000 - $231,540 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Product Management and Platform Management, with a strong focus on leading large-scale platform modernization and business transformation initiatives. Proven ability to establish governance frameworks, manage executive-level metrics, and drive AI-enabled capabilities within healthcare technology.

Highest-signal resume keywords
Product ManagementPlatform ModernizationBusiness TransformationAI Strategy DevelopmentExecutive-Level OKRs Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Roadmap DevelopmentStrategic PlanningPortfolio ManagementValue RealizationDigital TransformationAgile DeliveryWorkflow AutomationInteroperabilityEHR ConnectivityPrior Authorization
Soft Skills
Exceptional CommunicationExecutive PresentationFacilitationNegotiationInfluencing
Tools & Technologies
JiraConfluenceMiroAzure DevOpsSmartsheetMicrosoft ProjectPlanviewCRM ProductsAPIsHealthcare Interoperability Standards
Certifications & Qualifications
AI CertificationsProduct Management Certifications
Industry Keywords
Prior AuthorizationUtilization ManagementPBMHealth PlanClinical OperationsHealthcare TechnologyNCPDP Script StandardsElectronic Prior AuthorizationHealthcare ComplianceRegulatory Experience

Tech Stack

Tools & technologies
Azure

About the role

Key responsibilities & impact
  • Define and evolve the strategic vision, product roadmap, and capability strategy for Caremark's Prior Authorization platforms
  • Translate long-term business objectives into actionable quarterly roadmaps with business outcomes and success measures
  • Establish and govern intake, prioritization, and portfolio management frameworks
  • Lead platform modernization focused on modular architecture, digital-first experiences, AI-enabled automation, interoperability, and EHR connectivity
  • Advance integrated Prior Authorization capabilities and operating models for self-service and operational teams
  • Establish and lead a UAT Center of Excellence for workflow testing, release readiness, quality governance, and user confidence
  • Drive large-scale transformation programs through implementation, value realization, and adoption
  • Define and manage executive-level OKRs, KPIs, and business outcome metrics
  • Partner with business, operations, technology, compliance, regulatory, and client organizations
  • Lead, coach, and develop Product Owners, Product Managers, Process Leaders, and Testing Professionals

Requirements

What you’ll need
  • 10+ years of progressive experience in Product Management, Platform Management, Business Transformation, Program Delivery, Strategic Consulting, Technology Leadership, or related disciplines
  • 5+ years of experience leading large-scale platform modernization, business transformation, digital transformation, or enterprise change initiatives
  • 5+ years of experience in product management, platform management, roadmap development, strategic planning, or business capability management
  • 5+ years of experience leading, developing, and managing teams, including people leaders and individual contributors
  • Ability to convert complex and ambiguous business challenges into a clear vision, measurable strategy, actionable roadmap, and executable delivery plan
  • Experience establishing product governance, portfolio management, intake prioritization frameworks, and value realization practices
  • Experience managing executive-level OKRs, KPIs, business outcome measures, and performance management frameworks
  • 3+ years of experience developing AI strategies and leading implementation of AI-enabled capabilities
  • Exceptional communication, executive presentation, facilitation, negotiation, and influencing skills
  • Preferred: Prior Authorization, Utilization Management, PBM, Health Plan, Clinical Operations, or Healthcare Technology experience
  • Preferred: Familiarity with EHR vendors, NCPDP script standards, electronic Prior Authorization, healthcare interoperability standards, APIs, and workflow automation technologies
  • Preferred: Familiarity with CRM products such as Salesforce, PEGA, or home-grown systems
  • Preferred: Hands-on experience with product management, agile delivery, and portfolio management tools including Jira, Confluence, Miro, Azure DevOps, Smartsheet, Microsoft Project, or Planview
  • Bachelor's degree preferred, specialized training, or relevant professional qualification
  • AI and Product Management certifications preferred

Benefits

Comp & perks
  • CVS Health bonus, commission or short-term incentive program
  • Equity award program
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting physical, emotional, and financial well-being