Lead Solution Architect – Marketing Communications

CVS Health

. Define the target-state architecture and multi-year roadmap for CVS Health’s customer communications and marketing technology ecosystem .

Posted 10/23/2026full-timeRemote • Connecticut • United StatesSenior💰 $106,605 - $260,590 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in enterprise architecture, focusing on customer communications and marketing technology ecosystems. Proficient in designing scalable platforms, integrating complex data flows, and guiding engineering teams through technical implementations.

Highest-signal resume keywords

Enterprise Architecture ExperienceSolution Architecture ExperienceHands-On Architecture Experience in Customer Engagement PlatformsStrong Understanding of REST APIs and Event-Driven ArchitectureExperience with Salesforce and Adobe Technologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enterprise ArchitectureSolution ArchitectureAPI DesignData ArchitectureIntegration PatternsCloud Infrastructure DesignHigh-Volume Data ProcessingCustomer Data ManagementConsent ManagementMessaging Platforms

Soft Skills

Excellent Communication SkillsInfluencing Skills

Tools & Technologies

SalesforceAdobe Experience CloudGCPJSONStreaming TechnologiesEnterprise Integration FrameworksTOGAFLucidchart

Certifications & Qualifications

Relevant Certifications

Industry Keywords

Customer CommunicationsMarketing TechnologyRegulated IndustriesPrivacy RequirementsCompliance Considerations

Tech Stack

Tools & technologies

AEMCloudGoogle Cloud Platform

About the role

Key responsibilities & impact

Define the target-state architecture and multi-year roadmap for CVS Health’s customer communications and marketing technology ecosystem
Architect scalable platforms for customer communications, campaign and journey management, personalization, customer data, consent, preferences, and message archival
Guide modernization across Adobe, Salesforce, and other strategic platforms
Design API-led, event-driven, and data-driven integrations with enterprise data, identity, cloud, and business applications
Translate business capabilities into technical designs covering integration logic, APIs, data elements, relationships, database structures, and dependencies
Architect outbound channels including email, SMS, RCS, push notifications, and emerging engagement channels
Embed consent, preferences, regulatory controls, suppression, and message archival into platform architecture
Design and evaluate customer data flows, identity relationships, message records, and high-volume processing patterns
Guide application, integration, and infrastructure design within GCP and the broader enterprise ecosystem
Lead vendor assessments, proofs of concept, RFP support, and build-versus-buy decisions
Establish reference architectures, standards, reusable patterns, and design principles; participate in architecture reviews
Guide solution architects and engineering teams through design, implementation, integration, and deployment
Present recommendations, trade-offs, risks, and investment options to senior leaders
Evaluate AI and machine learning use cases such as next-best action, audience intelligence, personalization, and content generation

Requirements

What you’ll need

10+ years of technology experience, including 5+ years in enterprise, platform, or solution architecture roles
Experience architecting large-scale software platforms, cloud infrastructure, integrations, APIs, and complex data flows
Enterprise architecture experience, including target-state strategy, cross-domain roadmaps, platform rationalization, vendor evaluation, and build-versus-buy decisions
Solution architecture experience, including detailed platform design, integration patterns, data relationships, APIs, and implementation enablement
Hands-on architecture experience in customer communications, marketing technology, customer engagement platforms, or a closely related domain
Experience with Salesforce, Adobe Experience Cloud, Adobe Experience Manager, Adobe Experience Platform, or comparable enterprise customer engagement technologies
Strong understanding of REST APIs, event-driven architecture, messaging platforms, JSON, streaming technologies, and enterprise integration frameworks
Experience designing, implementing, or enabling cloud-based applications and infrastructure, preferably within GCP
Strong understanding of data architecture fundamentals, data models, database design, identity resolution, primary keys, customer records, and high-volume data ecosystems
Working knowledge of customer consent, communication preferences, privacy requirements, message retention, and compliance considerations
Ability to guide engineering teams through complex technical designs and evaluate APIs, data structures, and integration approaches
Experience evaluating enterprise technology vendors and supporting proofs of concept, RFPs, technical due diligence, and build-versus-buy decisions
Excellent communication and influencing skills
Bachelor's degree in a technical field or equivalent experience required
Preferred: enterprise messaging, Salesforce Marketing Cloud/Data Cloud/Sales Cloud/Service Cloud, Adobe technologies, consent management, terabyte-scale data, regulated industries, TOGAF/ArchiMate/Visio/Lucidchart, relevant certifications, and Agile/product-oriented delivery experience

Benefits

Comp & perks

CVS Health bonus, commission or short-term incentive program
Equity award program
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being