Manager, Marketing Ops, Content Quality Review

CVS Health

. Review, write and edit communications materials including publications, marketing materials, ads, scripts, enrollment materials and digital content .

Posted 10/14/2026full-timeUnited StatesMid-LevelSenior💰 $66,330 - $159,120 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in copywriting and copyediting with a focus on health benefits marketing communications. Proficient in project management, collaboration, and maintaining compliance with industry standards.

Highest-signal resume keywords

Copywriting ExperienceHealth Benefits Marketing ExpertiseProject Management SkillsAttention to DetailMicrosoft 365 Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CopyeditingContent DevelopmentPlain-Language SkillsMarketing CommunicationsCompliance KnowledgeAttention to DetailProject CoordinationContent ReviewAudience AdaptationOperational Efficiency

Soft Skills

CollaborationOrganizational SkillsConstructive FeedbackIndependenceTraining Facilitation

Tools & Technologies

WorkfrontMicrosoft WordMicrosoft PowerPointMicrosoft TeamsAI Tools

Industry Keywords

Health InsuranceMarketing ComplianceCommercial MarketingMedicare MarketingEthical Standards

About the role

Key responsibilities & impact

Review, write and edit communications materials including publications, marketing materials, ads, scripts, enrollment materials and digital content
Ensure projects are error-free, delivered on time and meet quality standards
Verify edits are implemented correctly, editorial review checks are run, facts are validated, and disclaimers and trademarks are confirmed
Collaborate with business partners to ensure adherence to brand, voice, plain-language and marketing-compliance standards
Provide constructive feedback to internal writers, contributors and subject matter experts through review stages
Align copyediting with clients’ vision, health benefits products, audiences and business objectives
Serve as a strategic partner on member-experience communications initiatives
Help colleagues understand communication updates and requirements
Produce and oversee final development of simplification assets
Facilitate and lead colleague training sessions
Learn and use Workfront to move content through workflow to legal and compliance
Identify opportunities for operational efficiencies and improvements
Build productive relationships across teams while meeting deadlines

Requirements

What you’ll need

Minimum 5 years of copywriting or copyediting experience
Minimum 5 years of health benefits insurance marketing and communication expertise
Bachelor’s degree, preferably in English, marketing, communications, advertising or business, or equivalent experience required
Both Commercial and Medicare marketing communications experience preferred
Ability to maintain a consistent voice and audience focus and simplify verbose content using plain-language skills
Ability to adapt copy style to various audiences, purposes or media
Ability to review complex materials, including graphics, text, multimedia, websites and charts, with excellent attention to detail
Ability to work harmoniously with others, complete work and lead collaboratively
Strong organizational skills and attention to detail
Ability to work independently and with diverse team members
Excellent project-management skills and ability to coordinate multiple projects and deadlines
Ability to work effectively in a fast-paced, deadline-driven environment and prioritize tasks according to client needs
Proficiency with Microsoft 365, including Word, PowerPoint, Teams and other Office applications
Experience working within Workfront is a plus
Experience using, or willingness to learn, AI tools such as Writer, ChatGPT or Copilot
Understanding of writing applications in traditional and emerging channels
Knowledge of compliance and legal requirements, including health care and health insurance disclaimers
Dedication to ethical and compliance standards and timely completion of assigned projects

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
CVS Health bonus, commission or short-term incentive program in addition to base pay