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Manager, Project Management
CVS Health. Lead discovery efforts to clarify business problems, define scope, assess current state, and identify recommended next steps .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in process improvement and operational excellence, with a strong ability to analyze data, develop process maps, and facilitate cross-functional collaboration. Proficient in project execution and implementing sustainable process changes across diverse teams.
Highest-signal resume keywords
Process ImprovementProject ExecutionData AnalysisLean Six Sigma Green BeltPMP
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process MappingWorkflow DevelopmentRoot Cause AnalysisContinuous Improvement ToolsData Trend IdentificationProject DocumentationSIPOCRACIRAID LogsStatus Updates
Soft Skills
Strong CommunicationFacilitation SkillsStakeholder ManagementPrioritizationCollaboration
Tools & Technologies
5 WhysFishbone DiagramsFMEAA3 ThinkingVisual Management
Certifications & Qualifications
Lean Six Sigma Black BeltLean Six Sigma Green BeltPMP
Industry Keywords
HealthcareInsuranceBusiness OperationsShared ServicesLarge Matrixed Organizations
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead discovery efforts to clarify business problems, define scope, assess current state, and identify recommended next steps
- Partner with business and technology teams to translate ideas or pain points into clear project opportunities
- Develop process maps, SIPOCs, current-state/future-state workflows, and supporting documentation
- Facilitate working sessions with cross-functional stakeholders to align on problems, requirements, decisions, and next steps
- Support implementation projects by tracking actions, owners, timelines, risks, issues, and outcomes
- Apply continuous improvement tools to identify root causes, reduce waste, improve handoffs, and strengthen controls
- Analyze data to define baselines, quantify impact, identify trends, and measure results
- Build project charters, RACIs, RAID logs, status updates, and leadership-ready summaries
- Partner with stakeholders to ensure process changes are implemented, adopted, and sustained
- Help develop repeatable tools, templates, and standards for the Process Excellence function
Requirements
What you’ll need- 3+ years experience in process improvement, operational excellence, project execution, business operations, or related work
- Ability to lead ambiguous work and bring structure to unclear problems
- Experience facilitating meetings or working sessions with cross-functional partners
- Experience developing process maps, workflows, project documentation, or business requirements
- Ability to analyze data, identify trends, define baselines, and measure outcomes
- Strong communication skills with the ability to summarize findings, decisions, risks, and recommendations
- Ability to manage multiple priorities, stakeholders, and workstreams
- PMP preferred
- Lean Six Sigma Green Belt, Black Belt, or equivalent process improvement experience preferred
- Experience supporting implementation work across business and technology teams preferred
- Experience with root cause analysis tools such as 5 Whys, fishbone diagrams, FMEA, or A3 thinking preferred
- Experience with Lean tools such as waste identification, value-added analysis, visual management, mistake proofing, or control planning preferred
- Experience in healthcare, insurance, provider data, operations, shared services, or large matrixed organizations preferred
- Bachelor's degree in Health Sciences, Healthcare Administration, Business Administration, Industrial Engineering, Systems Engineering, Operations Management, or a related field
Benefits
Comp & perks- CVS Health bonus, commission or short-term incentive program in addition to base pay
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being