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Manager, Scrum Master
CVS Health. Coach Scrum Masters, Product Owners, and Agile teams on Agile principles, Scrum values, and best practices .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Agile methodologies, including Scrum and Kanban, with a strong focus on coaching teams to enhance collaboration, accountability, and continuous improvement. Proven ability to facilitate Scrum ceremonies, manage backlogs, and drive operational excellence through effective resource allocation and risk management.
Highest-signal resume keywords
Agile CoachingScrum FacilitationStakeholder ManagementAgile FrameworksCertified ScrumMaster (CSM)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Agile DeliveryScrum MasterProject ManagementAgile Planning ToolsDelivery MetricsBacklog ManagementCapacity ForecastingRisk AssessmentContinuous ImprovementWorkflow Optimization
Soft Skills
FacilitationCommunicationCollaborationProblem-SolvingTeam Dynamics Improvement
Certifications & Qualifications
Certified ScrumMaster (CSM)Professional Scrum Master (PSM)SAFe Agilist
Industry Keywords
Agile PrinciplesScrum ValuesSelf-OrganizationCross-FunctionalityGrowth MindsetTransparencyExperimentationImpediment RemovalTeam VelocityResource Planning
About the role
Key responsibilities & impact- Coach Scrum Masters, Product Owners, and Agile teams on Agile principles, Scrum values, and best practices
- Guide teams in self-organization, cross-functionality, accountability, and continuous improvement
- Promote adaptability, transparency, collaboration, experimentation, and a growth mindset
- Establish and implement a common language and framework for Agile team collaboration
- Facilitate and oversee Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, retrospectives, and backlog refinement
- Remove impediments and address risks and obstacles affecting productivity and sprint commitments
- Protect teams from external disruptions, scope creep, and competing priorities
- Determine work capacity based on team velocity, capacity, and historical performance
- Forecast team capacity and delivery potential for future initiatives
- Partner with Product Owners on backlog management, prioritization, user story refinement, and product roadmap execution
- Align product goals, business objectives, and customer needs across teams
- Facilitate communication among cross-functional stakeholders
- Ensure risk assessments include identification, mitigation strategies, and contingency planning
- Maintain Scrum processes and procedures
- Identify bottlenecks and workflow inefficiencies and drive improvements
- Use metrics and Agile best practices to improve effectiveness and operational excellence
- Develop budget and resource-planning strategies
- Support Agile work across multiple teams and initiatives
- Ensure effective resource allocation to meet delivery commitments and business objectives
Requirements
What you’ll need- 5-7 years of experience in Agile delivery, Scrum Master, Agile Coach, project management, or related roles
- Experience leading and coaching Agile teams in complex environments
- Strong facilitation, communication, and stakeholder management skills
- Demonstrated ability to remove impediments, resolve conflicts, and improve team dynamics
- Problem-solving and decision-making skills
- Collaboration and teamwork skills
- Growth mindset, including agility and developing yourself and others
- Execution and delivery skills, including planning, delivering, and supporting
- Experience managing or mentoring Scrum Masters and Agile practitioners
- Experience with Agile planning tools and delivery metrics
- Strong understanding of Agile frameworks including Scrum, Kanban, and scaled Agile methodologies
- Certified ScrumMaster (CSM), Professional Scrum Master (PSM), SAFe Agilist, or equivalent Agile certification preferred
- Bachelor's degree preferred and/or specialized training, Agile certification, or relevant professional qualification
Benefits
Comp & perks- CVS Health bonus, commission or short-term incentive program in addition to base pay
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being, based on eligibility