National Accounts Lead Director, Clinical Program Consultant

CVS Health

. Lead a team of approximately 7–8 Clinical Program Consultants .

Posted 10/30/2026full-timeRemote • United StatesSenior💰 $100,000 - $231,540 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in healthcare consulting and clinical operations, with a strong focus on team leadership, strategic advisory roles, and optimizing clinical and financial outcomes for clients. Proven ability to evaluate trends and implement effective clinical programs tailored to customer needs.

Highest-signal resume keywords

Healthcare Industry ExperienceClinical Operations ManagementTeam LeadershipClient Reporting and AnalyticsStrategic Advisory Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Program DevelopmentCost-Management StrategiesPerformance EvaluationTrend AnalysisProject Management

Soft Skills

Coaching and DevelopmentCollaborationCommunicationMotivationEngagement

Industry Keywords

Healthcare ConsultingWell-BeingClinical Management ProgramsCustomer-Facing WorkBusiness Retention

About the role

Key responsibilities & impact

Lead a team of approximately 7–8 Clinical Program Consultants
Provide day-to-day oversight of customer-facing CPC work
Set priorities and align resources with Field partners’ and customers’ needs
Collaborate with Field leaders to support business retention and growth objectives
Provide coaching and development to team members
Work directly with customers in a strategic advisory role as needed
Collaborate with Aetna National Accounts Field Sales and Service staff to identify customers who may benefit from clinical management programs
Evaluate medical, pharmacy, behavioral health, and disability trend drivers
Propose clinical programs and improvements to manage trends and optimize return on investment
Consult with clients on employee-base trends and tailor cost-management strategies
Maximize clinical and financial outcomes for customers
Identify and help rectify clinical program gaps
Manage changing projects and priorities and mitigate negative outcomes
Serve as a key resource on clinical programs for Aetna National Accounts
Evaluate performance through regular, timely feedback and support engagement, motivation, and team development

Requirements

What you’ll need

7+ years experience in healthcare industry, well-being, healthcare consulting, client reporting and analytics, clinical operations and business management
Minimum 7+ years of diverse clinical and well-being experience
Ability to lead and collaborate across teams
Prior experience managing and/or leading teams
Bachelor’s degree or equivalent work experience

Benefits

Comp & perks

CVS Health bonus, commission or short-term incentive program
Award target in the company’s equity award program
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being