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Network Relations Manager
CVS Health. Establish relationships with network providers and foster open communication and collaboration .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare provider relationship management, with a focus on performance analysis, network expansion, and effective communication across cross-functional teams. Proficient in utilizing Microsoft Office Suite, particularly Excel, for data analysis and reporting.
Highest-signal resume keywords
Healthcare Provider Relationship ManagementPerformance AnalysisContract NegotiationCross-Functional CollaborationData Analysis with Excel
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Healthcare Provider Relationship ManagementPerformance AnalysisContract NegotiationData Analysis with ExcelOperational Planning
Soft Skills
Critical ThinkingProblem-SolvingDecision-MakingEffective CommunicationCollaboration
Tools & Technologies
Microsoft Office SuiteExcel
Industry Keywords
Network Provider PerformanceHealthcare Industry TrendsRegulatory ChangesNetwork Adequacy MetricsProvider Onboarding
About the role
Key responsibilities & impact- Establish relationships with network providers and foster open communication and collaboration
- Analyze network provider performance and quality indicators through regular assessments and audits
- Address and resolve escalated issues and concerns raised by network providers
- Collaborate with network contracting teams to negotiate and establish contractual terms and conditions
- Develop tactical and operational plans to expand and enhance the network
- Work with business development teams to identify and onboard new providers in strategic areas
- Monitor and analyze provider demographics and network adequacy metrics
- Make recommendations to improve network effectiveness and efficiency
- Collaborate with finance, operations, customer service, and other cross-functional teams
- Conduct regular meetings with network providers to review performance metrics and address concerns
- Stay updated on industry trends, regulatory changes, and market dynamics and communicate relevant information to internal stakeholders
Requirements
What you’ll need- 5+ years of experience in healthcare provider relationship management, working with individual providers and complex health systems or provider groups
- Critical thinking, problem-solving, and decision-making skills
- Ability to evaluate information, identify root causes, develop solutions, and make timely decisions with limited supervision
- Ability to collaborate effectively across teams and functions and build productive working relationships
- Ability to plan, prioritize, and execute multiple assignments simultaneously while meeting deadlines
- Written and verbal communication skills
- Proficiency with Microsoft Office Suite, including Outlook and Excel
- Excel proficiency using formulas, filters, sorting, and pivot tables to organize, analyze, and summarize data
- Growth mindset and agility, including adapting to changing priorities, incorporating feedback, learning new processes, and supporting development of others
- Ability and willingness to travel up to 10%
- Must currently reside in Virginia, Washington, D.C., Maryland, or a state contiguous to one of these locations
- Bachelor's degree is preferred; specialized training or relevant professional qualification
Benefits
Comp & perks- CVS Health bonus, commission or short-term incentive program in addition to the base pay range
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being, based on eligibility