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Nurse Consultant, Utilization Management
CVS Health. Assess, plan, implement, coordinate, monitor, and evaluate options to facilitate appropriate healthcare services and benefits for members .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Utilization Management and clinical assessment, with a strong focus on coordinating healthcare services and benefits for members. Proficient in managing care quality and effective benefit utilization while adhering to HIPAA guidelines and computer security practices.
Highest-signal resume keywords
Registered Nurse LicensureUtilization Management ExperienceClinical Assessment SkillsMicrosoft Office 365 ProficiencyManaged Care Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical JudgmentCoverage DeterminationHealthcare Service CoordinationMultitaskingKeyboarding SkillsEHR Portal AccessTechnical Issue ResolutionDocument InspectionClinical Criteria ApplicationMed Surg Experience
Soft Skills
Communication SkillsAdaptabilityPrioritizationCollaborationProblem-Solving
Tools & Technologies
Microsoft TeamsMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPointGoogle WorkspaceVPN AccessSecure Systems AccessVirtual Meeting PlatformsMultiple Monitor Setup
Certifications & Qualifications
Active RN LicensureAssociate Degree
Industry Keywords
Utilization ManagementManaged CareHealthcare ServicesHIPAA ComplianceClinical GuidelinesAdult Acute CareCritical CareMed SurgBenefit ManagementProductivity Expectations
About the role
Key responsibilities & impact- Assess, plan, implement, coordinate, monitor, and evaluate options to facilitate appropriate healthcare services and benefits for members
- Gather clinical information and apply clinical criteria, guidelines, policies, procedures, and clinical judgment to render coverage determinations or recommendations
- Communicate with providers and other parties to facilitate care and treatment
- Identify members for referral opportunities involving other products, services, or programs
- Identify opportunities to promote healthcare service quality and effective benefit utilization
- Consult with and provide expertise to internal and external constituents in coordinating and administering utilization and benefit management
- Work in a 24/7 utilization management operation with weekends, holidays, and evening hours
- Meet productivity and quality expectations in a typical office working environment
- Perform close inspection of handwritten and computer-generated documents and PC monitors
- Sit for extended periods, talk on the telephone, type, multitask, prioritize, and adapt to a fast-paced changing environment
Requirements
What you’ll need- 2+ years of experience as a Registered Nurse in adult acute care/critical care setting
- Active, current, and unrestricted RN licensure in the state of residence
- Willingness to work weekends, holidays, and evening hours in a 24/7 operation
- 2+ years of clinical experience in med surg or specialty area
- Managed Care experience preferred, especially Utilization Management
- Preference for candidates residing in the ET zone
- Associate Degree required
- Proficiency with computer skills, multiple systems, and keyboarding
- Experience with Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint) or similar Google Workspace
- Ability to use multiple monitors and applications simultaneously
- Ability to use email, calendar invites, Teams messaging, and virtual meetings
- Ability to access secure systems such as VPN and EHR portals
- Ability to follow computer security practices, including strong passwords and recognizing suspicious emails or links
- Ability to resolve common technical issues independently
- Direct/hardwired internet connection to a modem/router within 7 feet of the computer
- Minimum internet speed of 50 Mbps download and 5 Mbps upload
- Quiet, secure, private, designated home workspace compliant with CVS Health and HIPAA guidelines
- Must work within the state and city where currently living
- Must provide workspace furniture, such as a desk or standing desk
- Must obtain required internet speeds and adhere to Work From Home requirements if hired
Benefits
Comp & perks- CVS Health bonus, commission or short-term incentive program in addition to base pay
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- Company-provided equipment (keyboard, monitor, computer, headset, etc.)