Patient Care Coordinator

CVS Health

. Process monthly patient refill requests and ensure documentation is accurate before shipping orders .

Posted 10/13/2026part-timeRemote • Tennessee • United StatesJunior💰 $17 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing patient orders and managing electronic medical records while ensuring accurate documentation and effective communication with patients and healthcare teams. Proficient in data entry and customer service within a healthcare environment.

Highest-signal resume keywords

Customer Service ExperienceData Entry SkillsMicrosoft Office ProficiencyHealthcare Environment ExperienceCall Center Experience

ATS Keywords

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Applicant Tracking System Keywords

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Tools & Technologies

Microsoft ExcelMicrosoft OutlookMicrosoft Word

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Patient Refill ProcessingElectronic Medical RecordsHome InfusionDurable Medical EquipmentPatient AdmissionsNutrition TherapyInsurance VerificationReferral Process

About the role

Key responsibilities & impact

Process monthly patient refill requests and ensure documentation is accurate before shipping orders
Process new patient orders and update electronic medical records
Work with the patient admissions department to help bring patients onto services
Answer incoming calls from patients, caregivers, branches and patient referral sources regarding nutrition therapy order status
Process prescription changes
Triage calls to various departments
Verify patient demographics and insurance information to ensure accurate shipment
Initiate the referral process
Answer questions from patients and caregivers about admissions status

Requirements

What you’ll need

Minimum one year experience working in a customer service environment
Experience with data entry
Experience working in Microsoft Office, specifically Excel, Outlook and Word
High School diploma or GED
Preferred: Home infusion or durable medical equipment (DME) experience
Preferred: Call center experience
Preferred: Experience working in a healthcare environment
Candidates can live anywhere in the United States

Benefits

Comp & perks

Part-time benefited position
Dental benefits
Vision benefits
Wellness resources
Employee discounts
Access to certain voluntary benefits
Other programs supporting physical, emotional, and financial well-being
CVS Health bonus, commission or short-term incentive program eligibility in addition to base pay