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Pharmacy Technician
CVS Health. Support the pharmacy team in delivering operational and service excellence .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmacy operations, including prescription fulfillment, patient service, and compliance with state regulations. Proficient in immunization administration and inventory management to support healthcare services.
Highest-signal resume keywords
Pharmacy Technician ExperienceImmunization AdministrationPrescription FulfillmentCustomer Service SkillsRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Prescription Information ConfirmationMathematical ReasoningInventory ManagementMedication DeliveryCycle CountsPatient EducationVaccine Supply ManagementPoint-Of-Care TestingSOP CompliancePharmacy Workflow Procedures
Soft Skills
Empathetic Patient ServiceVerbal CommunicationWritten CommunicationProblem-SolvingFlexibility
Certifications & Qualifications
State Pharmacy Technician LicenseImmunizer Certification
Industry Keywords
Pharmacy PracticeHealthcare ServicesPatient CareRetail PharmacyCustomer Interaction
About the role
Key responsibilities & impact- Support the pharmacy team in delivering operational and service excellence
- Serve as a first point of contact for patients and customers
- Follow company SOPs and pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations
- Ensure prescriptions are filled promptly, safely, and accurately
- Provide empathetic, personalized, and compassionate patient service
- Offer immunizations and other services at the register and over the phone where permitted
- Solve or escalate patient problems
- Complete inventory activities, including medication deliveries, cycle counts, returns-to-stocks, and waiting-bin inventories
- Expand clinical and technical knowledge to better assist patients
- Remain flexible for scheduling and business needs, including voluntarily traveling to market stores for shifts
- Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies
- Support additional health care services such as immunizations, point-of-care testing, and offsite clinics where allowed and trained
- For Technician Immunizer duties, prepare and administer vaccines, educate patients, refer vaccination questions to the pharmacist, monitor adverse reactions, document patient information, and manage vaccine supplies
- Perform any additional tasks directed by a supervisor or manager
Requirements
What you’ll need- Must comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure/certification
- If no state-mandated minimum age applies, must be at least 16 years old
- If no state-mandated minimum educational requirement applies, must have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program
- Must satisfy applicable state registration, licensing, and certification requirements
- Ability to complete required training within the designated timeframe
- Regular and predictable attendance, including nights and weekends
- Ability to confirm prescription information and label accuracy
- Verbal and written communication skills
- Mathematical reasoning for prescription fulfillment
- Ability to perform physical duties including standing, lifting, reaching, repetitive finger movements, bending, and close visual work
- Occasionally lift up to 20 lbs and/or exert up to 20 lbs of force
- Frequently lift up to 10 lbs and/or exert up to 10 lbs of force
- 1–3 years of previous Pharmacy Technician experience (preferred)
- Previous experience in a pharmacy, retail, medical, or customer service setting (preferred)
- Ability to work in the home store and across the market in other locations to meet business needs (preferred)
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- Comprehensive benefits package for eligible full-time colleagues and their families