Pharmacy Technician

CVS Health

. Support the pharmacy team in delivering operational and service excellence .

Posted 10/12/2026part-timeWake Forest • North Carolina • United StatesSeniorLead💰 $17 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in pharmacy operations, patient service, and compliance with state and federal regulations. Capable of performing technical tasks such as immunizations and inventory management while providing empathetic care to patients.

Highest-signal resume keywords

Pharmacy OperationsPatient ServiceImmunization AdministrationInventory ManagementState-Level Licensure

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Prescription VerificationMedication DeliveryPharmacy Workflow ProceduresMath Skills for QuantitiesPatient Information Tracking

Soft Skills

Active ListeningProblem ResolutionCommunicationEmpathyFlexibility

Certifications & Qualifications

Technician Immunizer Status

Industry Keywords

Pharmacy PracticeSOP ComplianceHealth Care ServicesCustomer ServiceFederal and State Regulations

About the role

Key responsibilities & impact

Support the pharmacy team in delivering operational and service excellence
Serve as a first point of contact for patients and customers
Ensure pharmacy operations run smoothly and prescriptions are filled promptly, safely, and accurately
Follow company SOPs and pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations
Provide empathetic and compassionate patient service in person and over the phone
Offer immunizations and other services at the register and over the phone, where permitted
Solve or escalate patient problems
Complete inventory activities, including putting away medication deliveries, cycle counts, returns-to-stocks, and waiting-bin inventories
Expand clinical and technical knowledge and respond to feedback
Remain flexible for scheduling and business needs, including voluntarily traveling to nearby stores for shifts
Comply with federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies
Deliver additional health care services such as immunizations, point-of-care testing, and offsite clinics where permitted and properly trained
Where permitted, complete requirements to obtain Technician Immunizer status and prepare/administer vaccines
Educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty
Monitor and respond to adverse reactions and report events
Review and collect patient information and track/document applicable patients
Monitor and manage vaccine supplies
Perform additional tasks as directed by a Supervisor or Manager

Requirements

What you’ll need

Must comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure/certification
If no state-mandated minimum age applies, must be at least 16 years of age
If no state-mandated minimum education applies, must have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program
Must complete required training within the designated timeframe
Must confirm prescription information and label accuracy
Ability to use math to determine tablet quantities, days’ supply, and bottle quantities
Ability to perform customer service, communication, active listening, problem resolution, and pharmacy workflow tasks
Ability to remain mobile and upright for extended periods
Ability to lift up to 20 lbs occasionally and up to 10 lbs frequently
Ability to perform repetitive finger movements, reach, stoop, and maintain close visual acuity
Regular and predictable attendance, including nights and weekends
Preferred: 1–3 years of previous experience as a Pharmacy Technician
Preferred: Previous experience in a pharmacy, retail, medical, or customer service setting
Ability to work in the home store and across the market in other locations
State-level licensure and national certification requirements vary by state

Benefits

Comp & perks

Dental benefits
Vision benefits
Wellness resources
Employee discounts
Access to certain voluntary benefits
Other programs supporting physical, emotional, and financial well-being
Company training program
Training and certification opportunities for additional patient health care services