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Pharmacy Technician
CVS Health. Support the pharmacy team in delivering operational and service excellence within the store .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmacy operations, including prescription accuracy, patient service, and compliance with pharmacy laws and regulations. Capable of providing immunizations and managing inventory while delivering empathetic care to patients.
Highest-signal resume keywords
Pharmacy OperationsPrescription AccuracyPatient ServiceImmunization AdministrationInventory Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Prescription FillingMedication DeliveryPoint-Of-Care TestingMath for Prescription QuantitiesDocumentation Maintenance
Soft Skills
EmpathyProblem SolvingFlexibilityCommunication
Certifications & Qualifications
Technician Immunizer Status
Industry Keywords
Pharmacy PracticeFederal RegulationsState Board CompliancePatient Health Care ServicesCustomer Service
About the role
Key responsibilities & impact- Support the pharmacy team in delivering operational and service excellence within the store
- Serve as an initial point of contact for patients and customers
- Follow standard operating procedures and pharmacy workflow procedures for production, pick-up, drive-thru, and drop-off
- Ensure prescriptions are filled promptly, safely, and accurately
- Provide empathetic and personalized patient service at pick-up, drive-thru, and over the phone
- Offer immunizations and other services at the register and over the phone where permitted
- Solve or escalate patient problems
- Complete inventory activities, including putting away medication deliveries, cycle counts, returns-to-stocks, and waiting-bin inventories
- Contribute to team performance and expand clinical and technical knowledge
- Remain flexible for scheduling and business needs, including voluntarily traveling to market stores for shifts
- Comply with federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies
- Deliver additional patient health care services, including immunizations, point-of-care testing, and offsite clinics, where legally permitted and properly trained
- Where permitted, complete additional licensure and training to obtain Technician Immunizer status
- Educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty
- Monitor and respond to adverse reactions and report events
- Review and collect patient information and maintain documentation
- Monitor and manage vaccine supplies
- Perform other tasks as directed by a Supervisor or Manager
Requirements
What you’ll need- Must comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure/certification requirements
- If no state minimum age is mandated, must be at least 16 years of age
- If no state minimum educational requirement is mandated, must have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program
- Must complete required training within the designated timeframe
- Regular and predictable attendance, including nights and weekends
- Ability to confirm prescription information and label accuracy
- Ability to use math to determine quantities and days’ supply for prescriptions
- Ability to remain mobile and upright for extended periods
- Ability to lift up to 20 lbs occasionally and up to 10 lbs frequently
- Preferred: 1–3 years of previous experience as a Pharmacy Technician
- Preferred: previous experience in a pharmacy, retail, medical, or customer service setting
- Ability to work in the home store and across the market in other locations as needed
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being, based on eligibility