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Pharmacy Technician
CVS Health. Support the pharmacy team in delivering operational and service excellence .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmacy operations, including prescription accuracy, patient service, and compliance with state and federal regulations. Capable of performing clinical tasks such as immunizations and medication inventory management while providing empathetic support to patients.
Highest-signal resume keywords
Pharmacy OperationsPrescription AccuracyPatient ServiceImmunization AdministrationState Board Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Prescription Information ConfirmationMedication Inventory ManagementMathematical ReasoningImmunization DeliveryPoint-of-Care Testing
Soft Skills
Verbal CommunicationWritten CommunicationEmpathyProblem ResolutionFlexibility
Certifications & Qualifications
Pharmacy Technician CertificationState Licensure
Industry Keywords
SOPsPharmacy WorkflowCustomer ServiceHealth ServicesEthical Principles
About the role
Key responsibilities & impact- Support the pharmacy team in delivering operational and service excellence
- Assist patients and customers as a first point of contact
- Follow company SOPs and pharmacy workflow procedures across production, pick-up, drive-thru, and drop-off workstations
- Ensure prescriptions are filled promptly, safely, and accurately
- Provide empathetic and personalized patient service and resolve or escalate patient problems
- Offer immunizations and other health services at the register and over the phone, where permitted
- Complete inventory activities including medication deliveries, cycle counts, returns-to-stocks, and waiting-bin inventories
- Expand clinical and technical knowledge to better assist patients
- Remain flexible for scheduling and business needs, including voluntarily traveling to market stores for shifts
- Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies
- Deliver additional services such as immunizations, point-of-care testing, and offsite clinic staffing where permitted and trained
- Where permissible, support vaccine preparation and administration, patient education, adverse-reaction monitoring, documentation, and vaccine-supply management
- Perform additional tasks as directed by the Supervisor or Manager
Requirements
What you’ll need- Must comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure/certification
- If no state-mandated minimum age applies, must be at least 16 years of age
- If no state-mandated minimum educational requirement applies, must have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program
- Must satisfy applicable state-level licensure and national certification requirements
- Ability to complete required training within the designated timeframe
- Regular and predictable attendance, including nights and weekends
- Ability to confirm prescription information and label accuracy
- Verbal and written communication skills
- Mathematical reasoning for prescription quantities and days’ supply
- Ability to perform physical demands including standing, lifting, reaching, repetitive hand movements, bending, and close visual work
- Occasionally lift up to 20 lbs and/or exert up to 20 lbs of force
- Frequently lift up to 10 lbs and/or exert up to 10 lbs of force
- Preferred: 1–3 years previous experience as a Pharmacy Technician
- Preferred: Previous experience in a pharmacy, retail, medical, or customer service setting
- Ability to work in the home store and across the market in other locations as needed
Benefits
Comp & perks- Dental benefits
- Vision benefits
- Wellness resources
- Employee discounts
- Access to certain voluntary benefits
- Other programs supporting physical, emotional, and financial well-being
- Comprehensive and competitive mix of pay and benefits