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Pharmacy Technician
CVS Health. Support the pharmacy team in delivering operational and service excellence within the store .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmacy operations, patient service, and compliance with state and federal regulations. Proficient in medication dispensing, inventory management, and providing immunizations while ensuring patient privacy and safety.
Highest-signal resume keywords
Pharmacy Operations SupportPatient Service ExcellenceMedication Dispensing AccuracyInventory ManagementImmunization Administration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Prescription Information ConfirmationMedication DeliveryDispensing CalculationsPatient Record DocumentationVaccine PreparationPoint-of-Care TestingCycle CountsControlled-Substance RecordkeepingPatient EducationInventory Activities
Soft Skills
Empathetic CommunicationProblem SolvingTeam CollaborationCustomer ServiceVerbal and Written Communication
Certifications & Qualifications
Pharmacy Technician CertificationState Licensure Compliance
Industry Keywords
Pharmacy Workflow ProceduresSOP CompliancePatient Privacy ProtectionHealthcare ServicesRegulatory Compliance
About the role
Key responsibilities & impact- Support the pharmacy team in delivering operational and service excellence within the store
- Serve as a first point of contact for patients and customers
- Follow company SOPs and pharmacy workflow procedures across production, pickup, drive-thru, and drop-off workstations
- Ensure prescriptions are filled promptly, safely, and accurately
- Provide empathetic and personalized patient service in person, at drive-thru, and over the phone
- Offer immunizations and other services at the register and over the phone, where permitted
- Solve or escalate patient problems
- Complete inventory activities including medication deliveries, cycle counts, returns-to-stocks, and waiting-bin inventories
- Follow laws, regulations, professional standards, ethical principles, and CVS policies
- Protect patient privacy and security and comply with controlled-substance dispensing and recordkeeping requirements
- Deliver additional healthcare services such as immunizations and point-of-care testing, where legally permitted and properly trained
- Support vaccine preparation and administration as a Technician Immunizer where permissible
- Educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty
- Monitor and respond to adverse reactions and report events as required
- Review and collect patient information and document applicable patient records
- Monitor and manage vaccine supplies
- Travel voluntarily to other stores in the market to work shifts as business needs require
- Perform additional tasks as directed by a Supervisor or Manager
Requirements
What you’ll need- Must comply with applicable state board of pharmacy requirements and laws governing age, education, and licensure/certification
- If no state minimum age is mandated, must be at least 16 years old
- If no state minimum educational requirement is mandated, must have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program
- Must satisfy applicable state-level licensure and national certification requirements
- Must complete required training within the designated timeframe
- Regular and predictable attendance, including nights and weekends
- Ability to confirm prescription information and label accuracy
- Ability to use math for dispensing calculations
- Ability to communicate verbally and in writing with patients and colleagues
- Ability to perform physical duties including standing, lifting, scanning, bagging, reaching, repetitive finger movements, bending, and close visual work
- Occasionally lift up to 20 lbs and frequently lift up to 10 lbs
- Preferred: 1–3 years of previous experience as a Pharmacy Technician
- Preferred: Previous experience in a pharmacy, retail, medical, or customer service setting
- Ability to work in the home store and across the market in other locations
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being, based on eligibility