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Pharmacy Technician
CVS Health. Support the pharmacy team in delivering operational and service excellence .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmacy operations, including prescription fulfillment, patient service, and compliance with pharmacy laws and regulations. Capable of providing immunizations and managing inventory while ensuring a high standard of patient care and safety.
Highest-signal resume keywords
Pharmacy Technician CertificationPrescription FulfillmentPatient ServiceInventory ManagementImmunization Administration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Prescription Information ConfirmationMathematics for Prescription FulfillmentClose Visual AcuityMedication DeliveryCycle CountsReturns-to-StockVaccine Supply ManagementPatient Information DocumentationPoint-of-Care TestingAdverse Vaccine Reaction Monitoring
Soft Skills
Verbal Communication SkillsWritten Communication SkillsActive Listening SkillsProblem-Solving SkillsEmpathetic Patient Service
Certifications & Qualifications
Technician Immunizer Status
Industry Keywords
Pharmacy PracticeSOPsFederal RegulationsState Board of Pharmacy RequirementsCustomer ServiceHealthcare ServicesEthical PrinciplesPharmacy Workflow Procedures
About the role
Key responsibilities & impact- Support the pharmacy team in delivering operational and service excellence
- Serve as an initial point of contact for patients and customers
- Follow company SOPs and pharmacy workflow procedures
- Fulfill prescriptions safely, promptly, and accurately across production, pick-up, drive-thru, and drop-off workstations
- Provide empathetic and personalized patient service in person and over the phone
- Offer immunizations and other services at the register and over the phone, where permitted
- Solve or escalate patient problems
- Complete inventory activities, including medication deliveries, cycle counts, returns-to-stocks, and waiting-bin inventories
- Contribute to a high-performing, safe, inclusive, and engaging team
- Travel voluntarily to other stores in the market to work shifts as needed
- Comply with federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies
- Support additional health care services such as immunizations, point-of-care testing, and offsite clinics where permitted and trained
- Obtain Technician Immunizer status where applicable
- Educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty
- Monitor and respond to adverse vaccine reactions and report events
- Review and collect patient information and document applicable patients
- Monitor and manage vaccine supplies
- Perform additional tasks as directed by a Supervisor or Manager
Requirements
What you’ll need- Must comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure/certification
- If no state minimum age is mandated, must be at least 16 years old
- If no state minimum educational requirement is mandated, must have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program
- Must complete required training within the designated timeframe
- Must satisfy applicable state registration, licensing, and certification requirements
- Regular and predictable attendance, including nights and weekends
- Ability to confirm prescription information and label accuracy
- Verbal and written communication skills
- Active listening skills
- Ability to use mathematics for prescription fulfillment
- Problem-solving skills
- Ability to remain mobile and upright for extended periods
- Ability to lift up to 20 lbs occasionally and up to 10 lbs frequently
- Ability to perform repetitive hand and finger movements, reaching, stooping, and precision tasks
- Close visual acuity for transcription, computer terminal use, and inspection of small parts
- Preferred: 1–3 years of previous experience as a Pharmacy Technician
- Preferred: Previous experience in a pharmacy, retail, medical, or customer service setting
- Ability to work in the home store and across the market in other locations
Benefits
Comp & perks- Dental benefits
- Vision benefits
- Wellness resources
- Employee discounts
- Access to certain voluntary benefits
- Other programs supporting physical, emotional, and financial well-being
- Company training program
- Additional training and certification opportunities